Salesforce Release Manager (work from home)
Company: American Red Cross
Location: Charlotte
Posted on: April 16, 2024
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Job Description:
Please use Google Chrome or Mozilla Firefox when accessing
Candidate Home.By joining the American Red Cross you will touch
millions of lives every year and experience the greatness of the
human spirit at its best. Are you ready to be part of the world's
largest humanitarian network?Join us-Where your Career is a Force
for Good!Job Description:WHY CHOOSE US?As one of the nation's
premier humanitarian organizations, the American Red Cross is
dedicated to helping people in need throughout the United States
and, in association with other Red Cross networks, throughout the
world. When you join our team, you have a direct impact on a
meaningful mission, and you can help save lives every day. If you
share our passion for helping people, join us in this excellent
career opportunity. Work where your career is a force for good.We
are committed to the diversity of our workforce and to delivering
our programs and services in a culturally competent manner
reflecting the communities we serve. Our work environment is
collaborative, respectful, and inclusive with a focus on building
allyship and a culture of belonging that empowers all team members.
Come to learn, grow, and succeed while sharing your passion for
making a difference. The Red Cross supports a variety of cultural
and community resource groups for employees and volunteers. From
the Ability Network, our Asian American & Pacific Islander Resource
Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja
African American Resource Group, our Veterans+ Resource Group, and
the Women's Resource Group, these networks provide connections,
mentoring and help give voice to important concerns and opinions.At
the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO
KNOW ABOUT THE JOB:We are seeking a Salesforce Release Manager to
support the Training Services application. The Training Services
Salesforce instance is a combination of multiple clouds (Sales,
Service, Experience, etc.) and integrations that come together to
serve the larger American Red Cross organization through the
delivery of training (E.g. First Aid, CPR and AED) and products.
The Training Services Salesforce team utilizes multiple lower
sandbox environments for it's sprint cycles and project needs.
Development, Testing, User Acceptance Testing, Staging and Training
are just a few of those environments. A successful candidate will
play a key role in all the release related work across the
Salesforce cloud platforms. This position owns the bi-weekly
releases in the Salesforce environments for all of Training
Services as well as project-specific releases.The Salesforce
Release Manager will also:* Develop and maintain software
configuration management tools (I.e. Flosum) to support
configuration identification, control, reporting, and delivery of
both internally developed and externally purchased software
products within our Salesforce application.* Maintain all
Salesforce sandboxes and their refresh schedules.* Apply
specialized technical expertise to resolve code conflicts amongst
environments and validate release packages prior to
implementation.* Serve as the "release management" lead on
projects, provide training and guidance to other staff.The work
location for this exciting opportunity is virtual. The selected
candidate will work 100% remotely from home and can be located
anywhere in the United States but must work an east coast schedule.
(Core Working Hours 9:00am-5:00pm Eastern)WHERE YOUR CAREER IS A
FORCE FOR GOOD (Key Responsibilities):* Perform configuration
management and release engineering tasks to ensure new software
product operating parameters are documented, comply with standard
hardware configurations, and are logistically sustainable.* Design,
develop, automate, and maintain productivity tools using
programming, database or scripting languages to improve software
modeling and development.* Design and implement build procedures
that are used to support software product development and use.*
Track and maintain the project Change Requests, Impact Assessments,
Incident Reports, and Software Change Notices on a continuous
basis.* Develop software configuration standards within the
Training Services Salesforce team.* Serve as a project lead.
Provide training and guidance to other staff. Contribute technical
expertise to projects.Scope: Individual contributor that works
under limited supervision. Apply subject matter knowledge. Capacity
to understand specific needs or requirements to apply
skills/knowledge.Qualified candidates must be authorized to work in
the United States. The American Red Cross does not sponsor
employment visas.WHAT YOU NEED TO SUCCEED (required/minimum
qualifications):* Education: Bachelor's degree required.*
Experience: Minimum 7 years of related experience or equivalent
combination of education and related experience required.* Hands on
daily experience working with Release Management, DevOps or
DevSecOps and working with a release tool like Flosum, Gearset or
Copado are required.* Salesforce Administrator or Developer
certification - nice to have* Flosum Certified Professional or
Flosum Certified Expert - nice to have* Skills & Abilities: Ability
to work on a team. Ability to be 24-hour on-call during for
post-release support. Ability to communicate highly technical
information effectively to various audiences. Ability to support
10pm (eastern) releases every other Thursday night. WHAT WILL GIVE
YOU A COMPETITIVE EDGE (preferred qualifications):* Attention to
detail. * Highly organized* A lover of lists* And a juggler all of
the Salesforce environments in Training Services.* Combination of
candidate's education and general experience satisfies requirements
so long as the total years equate to description's minimum
education and general experience years combined (Management
experience cannot be substituted).+++++++++++++++++++++++++++++PAY
INFORMATION:The starting annual salary range for this position is
$90K - $115K. We do not offer an annual bonus for this role. Note
that American Red Cross salaries are aligned to the specific
geographic location in which the work is primarily performed. Other
factors that may be used to determine your actual salary may
include your specific skills, how many years of experience you have
and comparison to other employees already in this role. **We will
review specific salary information at the time of phone screening
based upon your location & experience.**BENEFITS FOR YOU:We take
care of you, while you take care of others. As a mission-based
organization, we believe our team needs great support to do great
work. Our comprehensive benefits help you in balancing home and
work, retirement, getting healthy and more. With our resources and
perks, you have amazing possibilities at the American Red Cross to
advance and learn.* Medical, Dental, & Vision Plans* Health
Spending Accounts & Flexible Spending Accounts* PTO + Holidays*
401K with up to 5% Match* Paid Family Leave* Employee Assistance
Programs* Disability and Insurance: Short + Long Term* Service
Awards and Recognition*LI-EH1IND123Apply now! Joining our team will
provide you with the opportunity to make a difference every day.The
American Red Cross is an Equal Opportunity/Affirmative Action
employer. All qualified applicants will receive consideration for
employment without regard to sex, gender identity, sexual
orientation, race, color, religion, national origin, disability,
protected veteran status, age, or any other characteristic
protected by law.Interested in Volunteering?Life's emergencies
don't stop, and neither do American Red Cross volunteers, who
represent more than 90 percent of our workforce to help prevent and
alleviate human suffering. You can make a difference by
volunteering in a position that appeals to you and allows you to
use your unique skills and talents. The Red Cross relies on
generous volunteers who give their time and talent to help fulfill
our lifesaving mission.Visit to learn more, including our
most-needed volunteer positions.To view the EEOC Summary of Rights,
click here: Summary of Rights
Keywords: American Red Cross, Charlotte , Salesforce Release Manager (work from home), Executive , Charlotte, North Carolina
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