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Product Manager-Tech Delivery - Document & Workflow Operations

Company: Bank of America Corporation
Location: Charlotte
Posted on: February 9, 2024

Job Description:

Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Line of Business Description:Responsible for maximizing the value for one or more products, at the program level in a scaled Agile model. Defines the vision and roadmap for the program, defining and prioritizing the features/epics in the program backlog, and articulating this to both stakeholders and development teams. Works closely with stakeholders to understand their needs, and with Products Owners to ensure they are aligned on priorities. They support and collaborate with the Product Portfolio Executive on financials throughout delivery. Is an expert of the products, business or technology domain, and the industry in which the product competes. This role can be part of the business/LOB (recommended) or in technology.As an expert, creates the vision and roadmap for the program based on customer requirements, industry trends, regulations, and the strategic direction for the business or technology domain. Communicates the program vision and roadmap to stakeholders, Product Owners and the teams. Oversees the budget(s) for one or more products. Provides input into defining business capabilities and aligning them to products or creating new products to support them. Articulates the business value to Product Owners so they understand product and strategy; Ensures alignment across product roadmap to achieve portfolio objectives. Creates and prioritizes features/epics in the program backlog; empowered to make decisions about trade-offs with emerging work versus planned work. Refines features/epics with the Product Owners to ensure there is enough ready work for the upcoming 1-2 quarters. Reviews and accepts features/epics and is empowered to make on-the-spot decisions on scope and requirements. Works in partnership with the Product Owners and the teams to ensure that optimum value is obtained through technology and through an advanced understanding of the business and industry trends. Participates and attends relevant industry events to bring points of view and trends to the Bank. May lead a Community of Practice and participate in the Center of Excellence. May manage a team.Required Skills: (Must have these skills to be minimally qualified)* 7+ years relevant work experience managing business and technology projects* Experience with and strong knowledge of Agile project management methodology* 5+ years User Acceptance Testing experience* Working knowledge of Global Operations and/or workflow solutions* Effective oversight and management of large scale, technology dependent Initiatives* Strong and effective communication and presentation skills; verbal and written* Proven problem solving skills* Experience with process improvement and product management* Effective simultaneous oversight and management of multiple projects/tasksDesired Skills:* Knowledge of project tools (JIRA experience preferred)* Agile, PMI or Six Sigma certification a plus* Agile SAFe certification preferred* 7+ years of all aspects of end-to-end project management experience including process improvement/re-engineering and technology change efforts* Excellent proficiency using Microsoft Office products such as Word, Excel, PowerPoint, Project and in Visio* Proven experience with managing a product with varying levels of stakeholders and ability to communicate effectively and influence decisions to achieve desired results* Strong decision making skills with an assertive and proactive communication style* Strong communication skills (verbal, written and presentation) and active listening skills* Must be proficient in data management to include strong data analytic capability* Must have strong organizational skills and be able to handle multiple tasks* Enthusiastic, energetic, determined and positive - especially under pressure* Ability to navigate enterprise, research and resource information across the bank* Critical thinker and risk mindedShift:1st shift (United States of America)Hours Per Week:40

Keywords: Bank of America Corporation, Charlotte , Product Manager-Tech Delivery - Document & Workflow Operations, Executive , Charlotte, North Carolina

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