Banquet Manager
Company: Hilton Charlotte Airport Hotel
Location: Charlotte
Posted on: September 21, 2023
|
|
|
Job Description:
Primary Purpose:
The primary purpose of the Banquet Manager is to deliver
exceptional events while ensuring that Atrium core values and all
standard operating procedures pertinent to the Banquet Department
are being followed by all Associates, including brand and Atrium
requirements.
Work Performed:
The Banquet Manager will be tasked with the following duties,
responsibilities, and assignments:
- Supervis e Associates to include developing positive working
relationships, providing training and educational support,
assisting in the recruitment process, and ensuring that Associates
are meeting guest needs;
- Manag e the department by assisting Associates to understand and
comply with employment practices, recommending employment
decisions, supporting performance management, and implementing
corrective action ;
- Creat e a best-in-class guest experience , measured by brand
specific service measurement scores, while engaging with guests,
maintaining quality products, adhering to health code requirements,
and enforcing cleanliness standards;
- Coordinat e activities with the sales and other departments to
include the culinary staff to ensure that services are provided in
an efficient and timely manner;
- Ensur e financial goals of the department and the hotel are being
met by managing labor cost s, supplies and equipment '
- Determine and recommend revenue-driving initiatives in
partnership with other departments and within b anquets ;
- Audit banquet checks to ensure that all services rendered are
properly invoiced in a timely manner ;
- Perform or assist with cleaning duties while ensuring cleanliness
of all meeting space as required by brand guidance and Atrium
Cleanliness Assured standards ;
- Contribu te to the creation and implementation of new menus ;
- Maintain records and daily reports of operations keeping hotel
management updated regarding department performance ;
- Demonstrate an u nderstand i ng hotel emergency procedures to
include fire, life, and safety ; and
- Any and all other work as required to complete the primary
purpose of the position.
Keywords: Hilton Charlotte Airport Hotel, Charlotte , Banquet Manager, Executive , Charlotte, North Carolina
|
Click
here to apply!
|
