Asst. General Manager- Start at $49,000 to $67,100+ per year
Company: Red Robin
Location: Charlotte
Posted on: September 17, 2023
Job Description:
Asst. General Manager- Start at $49,000 to $67,100+ per year!
page is loaded Asst. General Manager- Start at $49,000 to $67,100+
per year! Apply locations Charlotte, NC. 3415 Toringdon Way (28277)
Toringdon time type Full time posted on Posted 2 Days Ago job
requisition id R-029385 Asst. General Manager- Start at $49,000 to
$67,100+ per year!Our Assistant General Managers not only have an
appetite for bottomless fun & compassion for our crazy loyal
guests, they also maintain high standards in restaurant
cleanliness, building maintenance, sanitation, food quality, and
are a superhero for our guests. The AGM holds the title of master
motivator, coach, and delegator of duties onto Associate Manager(s)
and/or Shift Supervisor(s). The AGM is truly second in command of
the business with responsibility for overall operations and
performance in the GM's absence. At Red Robin, we believe the
responsibilities of an AGM should also represent our BURGER values:
Bottomless Fun
- Be a champion of culture and bottomless fun while directly
supervising on average 50-75 Team Members, and Associate Manager(s)
and/or Shift Supervisor(s).
- Have a cheerful spirit while also championing and adhering to
all company standards and policies including the code of conduct,
attendance, uniform and appearance policy.
- Be the delegator of duties and follow up on tasks while
remaining accountable overall for the restaurant and Team Members
to make sure our guests continue to love coming to Red Robin.
Unwavering Integrity
- Do the right thing, even when it's tough or no one is looking:
adhere to federal, state and local laws in addition to company
policy, protect company assets, and hold Team Members accountable
to these standards.
- Regulate compliance with work authorization, liquor service,
wage and hour laws and break requirements where applicable.
- Ensure adherence to company cash handling and payment
processing procedures.
- Immediately communicate equipment problems, practice good
preventative maintenance on store assets.
- Maintain our gold standard by preparing end of shift reports
including daily labor, food cost and daily sales. Relentless Focus
on Improvement
- When appropriate prepare and conduct one to ones to give
feedback and take any necessary disciplinary action in line with
company standards.
- Since we are always striving to be better, regularly measure
and evaluate service standards by using various feedback tools to
develop and implement plans for continuous service
improvement.
- Optimize profit by scheduling HOH labor efficiently and
ordering food and supplies to maintain appropriate inventory,
portion correctly, minimize waste, etc. Genuine Spirit of Service
- Unbridled hospitality and personal connections are in our DNA -
exercise good judgment and decision making in escalating concerns
and aggressively resolve issues.
- Increase sales by ensuring guest satisfaction and prompt
problem resolution by going above and beyond to meet our guests
needs.
- Ensure complete and timely execution of corporate & local
restaurant marketing programs including off premise catering and
sales.
- We believe in a total team mentality, expect to spend limited
time performing hourly FOH/ HOH functions including food
preparation, cooking, cleaning, serving and greeting our crazy
loyal guests when needed.
- Responsible for HOH operations (hiring, scheduling, cost
management, ordering, etc.) Extraordinary People
- Remarkable people make us better: The Restaurant Management
Team is responsible for the selection, on-boarding and retention of
Associate Managers, Shift Supervisors & Team Members through
motivation, recognition, coaching and development.
- Honor our Team Members by setting performance expectations and
monitor training process to ensure quality of training. Recognized
Burger Authority
- Maintain food quality standards for the restaurant - because
nobody does burgers as well as we do.
- Make sure we are the gold standard in taste, quality, and
presentation by complying with OSHA, local health and safety codes
as well as Company safety and security policies.
- Ensure that Team Members avoid cross contamination, improper
food handling and/or storage practices, etc., through proper
training and supervision.
- Conduct line checks and ensure the cleanliness of the
restaurant by adhering to specified standards, passing Health
Department audits with exceptional ratings, and training staff on
proper sanitation guidelines.Sounds Great! What's the catch?
- Must be at least 21 years of age.
- Minimum of 1 year full service restaurant leadership experience
preferred (some exposure to P&L and sales building a
plus).
- Highschool diploma or equivalent required, some college
preferred.
- Serv Safe certified recommended.
- Must be able to obtain alcohol service permit where required by
law.
- Must be able to work a flexible schedule including opening,
closing, weekends and holidays.
- Reliable transportation required.* Salary level is determined
by relevant experience.Superhuman powers not required, but you
should expect:
- Lifting to 10lbs frequently and up to 50lbs occasionally;
Lifting overhead frequently.
- Twists and reaches regularly. Grasps objects to move or
manipulate them frequently.
- Stands and walks constantly.
- Listen to and comprehend Team Members and guests over
background & equipment noise.
- Frequent hand washing required.
- Exposure to cleaning chemicals, heat and a/c, & freezer.
- Expect to work with computers, iPad technology for inventory,
calculators, copy machines, printers, desk supplies, cash drawers,
food products and cooking equipment.
- Must wear personal protective equipment as required by Red
Robin and or mandated by federal, state and local regulatory
authorities.Be better for being here as a Red Robin Manager and
enjoy:
- Flexible work schedules.
- Paid time off.
- Comprehensive training program.
- Quarterly bonus potential (based off achieving sales and profit
goals).
- 401k savings plan plus a company match with immediate
vesting.
- Health, vision, and dental insurance plans.
- Referral bonuses for bringing new members to our team.
- Free meal during your shift, 50% discount on Red Robin food and
25% for your family when you want to come in on your time off!
- Awesome discounts on great things like computers, cell phone
plans, event tickets (concerts, sports, events, etc...) &
more!
- Closed on Thanksgiving and Christmas! Red Robin is an Equal
Opportunity & E-Verify Employer Search Navigation Tips Under
"Location" select the applicable state you want to search and then
scroll down to see what cities we are hiring in! About Us At Red
Robin, we're not your typical burger restaurant. Our fans love us
for our quirky personality, and the way we add an unexpected wink
of fun to whatever we do. If you have a magnetic personality,
contagious energy and are interested in working in an environment
where anything is possible, come join our team!
Our core B.U.R.G.E.R. values ensure that guests & team members
alike are better for being here.
BOTTOMLESS FUN - Our guests love coming here because we do too!
--- Our playful spirit gets mixed into everything we do.
UNWAVERING INTEGRITY- do the right thing, no matter what.
--- Our word is a 100% guarantee we will deliver. Even when it's
tough or no one is looking.
RELENTLESS FOCUS ON IMPROVEMENT - We are always striving to be
better.
--- We constantly seek knowledge and innovation to keep things
popping!
GENUINE SPIRIT OF SERVICE - We go above and beyond to meet our
guests needs.
--- Unbridled hospitality and personal connections are in our
DNA.
EXTRAORDINARY PEOPLE - Remarkable people make us better.
--- We honor our Team Members by caring for, developing and
rewarding them.
RECOGNIZED BURGER AUTHORITY - Nobody does burgers as well as we do,
nobody.
--- We are the gold standard in taste, quality, presentation and
innovation.
Keywords: Red Robin, Charlotte , Asst. General Manager- Start at $49,000 to $67,100+ per year, Executive , Charlotte, North Carolina
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