Automotive Center Manager

Company: SpeeDee
Location: Charlotte
Posted on: September 16, 2023

Job Description:

Company Overview

Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana.

SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.

For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations.

How Are We Different?

• Local Ownership
• Quality Service
• Training and Certification
• Multi-Point Courtesy Check and Service Review
• Free Top-Off Service
• Maintenance Records
• Affordable Rates
  
  Job Summary
  
  We are seeking an exceptional Center Manager for our SpeeDee Oil Change & Auto Service location. We need an experienced professional to manage the business to the highest operational standards and excellence in customer satisfaction.
  
  This is an exceptional opportunity for the ideal candidate who has a service and operations background in the automotive industry, is highly committed to delivering the best service experience to customers and can meet the position requirements listed below.
  
  Management experience in an automotive environment is required.
  
  Candidates should have great interpersonal skills, an upbeat personality, strong work ethics, and a commitment to excellence with all levels of service.
  
  Position Requirements
  
  • Learn and fully execute our System of Operation - Understand it and deliver it consistently - every customer, every time.
  • Operate with integrity and professionalism - Manage all aspects of center operation to the highest standards of quality and profitability including:
  • Customer interactions, service, and satisfaction
  • Hiring and all aspects of good employee management
  • Service bay management
  • Inventory management, ordering, stocking
  • Daily accounting management
  • POS system maintenance
  • Safety & warranty prevention
  • Bottom-line profitability
  • Build and lead a team of service-oriented technicians - Hire the right people, build skills, motivate & energize, train continually, foster a strong service mentality and team environment.
  • Deliver an exceptional customer experience - Must have a genuine desire and ability to engage and please customers, build relationships, and create loyalty.
  • Build the business - Participate in the effort to build strong center awareness and community connections and develop business opportunities within the local market.
    Working Conditions
    
    • Materials and Equipment used: Automotive oils, fluids, and lubricants. Windshield washer fluid, battery electrolyte
    • Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
    • Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.
      Benefits/Perks
      
      • Growth Opportunities
      • Locally Owned and Operated
      • Safety You can Trust
      • Training and Certification Opportunities
      • Competitive salary
      • Excellent work environment
      • Tools Provided
        
        Let's talk about the SpeeDee Service Difference:
        
        • Local OwnershipMost SpeeDee stores are locally owned. They're run by families who service the automotive needs of other families in their communities.
        • Quality ServiceSpeeDee was built on a solid commitment to customer service.
        • Training and CertificationSpeeDee owners hire ASE-certified technicians for tune-ups, mechanical work and other repairs. Advanced training is available through the SpeeDee Performance Certified program.
        • Multi-Point Courtesy Check and Service ReviewEvery time you bring your vehicle in for a 17-Point Oil Change, we'll also give you a multi-point courtesy check and a service presentation as an added bonus.
        • Free Top-Off ServiceTo help keep your car running smoothly and safely, SpeeDee offers a free top-off service for the 3 months or 3,000 miles following any SpeeDee oil change or tune-up service.
        • Maintenance RecordsIf you're not sure which services you need or which services you've already completed, don't worry. We'll keep track of your SpeeDee maintenance history and manufacturer's recommended service schedule.
        • Affordable RatesLooking for an alternative to your dealership? Compare their prices to ours, and you may find that SpeeDee can perform the services you need at a lower cost.
        • You DecideIt's our policy to provide you with the information you need to make a decision without pressure or overselling. Visit your local SpeeDee today - no appointment necessary!
          
          This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee/franchise location, and not to SpeeDee Worldwide, LLC.

Keywords: SpeeDee, Charlotte , Automotive Center Manager, Executive , Charlotte, North Carolina