Client Manager EHB (MMA Mid-Atlantic)
Company: Marsh McLennan
Location: Charlotte
Posted on: May 27, 2023
Job Description:
Client Manager, EHB Charlotte, NC As a Client Manager (Employee
Health & Benefits), you'll be the one that provides best in class
day-to-day service for our clients. -Every day is a little
different. Today you may be working to resolve claim or billing and
eligibility issues. Tomorrow, you could be reviewing Summary Plan
Documents (SPDs), policies, contracts, agreements and plan
documents for accuracy. You're a key piece of the puzzle when it
comes to our client deliverables. -Whatever you're working on, it's
all about building relationships with either internal teams or our
clients or vendors. To thrive in this role, working knowledge of
insurance markets, including product lines, and Health Care Reform
knowledge. Preferred candidates will have three (3) to six (6)
years of HR or benefit administration experience. -While this
position requires a Life & Health License, colleagues would have
ninety (90) days to obtain. Interested? Keep reading. Your goals.
Your ambitions. Your definition of success. At MMA, we believe
nothing should stand in your way of making these a reality. As an
MMA colleague, you'll get personal and professional development
opportunities, a driven and entrepreneurial team-oriented
environment, and leaders at all levels who are committed to
maintaining high levels of colleague engagement. As a part of Marsh
McLennan (NYSE: MMC), the world's leading professional services
firm in risk, strategy, and people, MMA colleagues are part of a
network of resources and expertise that sets our organization apart
from the competition. We will count on you to:
- Request current benchmarking data from carrier and/or internal
resource at Strategic and/or Consultant direction.
- Provide guidance/direction to Support and Specialty teams to
prepare Client spreadsheets/proposal for all lines of coverage
including:
- Cost Analysis
- Benefit comparisons
- Benefit Analysis
- Prepare marketing requests including census, benefits, rate
data, and claims experience if applicable. Provides first review of
RFP responses to ensure accurate completion. - Refers to Strategic
and/or Consultant for direction on additional information
needed.
- Initiate Marketing process including instructing and overseeing
Support in gathering all RFP documents from client or carrier. -
Ensures the accuracy of the Marketing request. - Gives direction on
alternates to be quoted. -Ensures proposals are correct and match
marketing request and communicates to Consultant. Presents
proposals to Strategic or Consultant and participates in
formulating strategy for carrier negotiation and client strategy
What you need to have: -
- Bachelor's Degree or equivalent work experience
- Advanced knowledge of Microsoft Outlook, Word, Excel and
PowerPoint
- Ability to dial into the details, ensuring accuracy of the
minute details of a project or task.
- Life & Health License or ability to obtain within first 90
days
- Legal work authorization to work in the U.S. on a permanent and
ongoing basis without the need for sponsorship now or in the
future. What makes you stand out:
- Three (3) - Six (6) years of experience in HR or Benefits
Administration
- Prior experience working in broker/carrier environment MMA
encourages all its colleagues to pursue dreams without limits. We
promote curiosity and creativity. We gain new insight from diverse
thinking and take risks on new ideas. We embrace a culture that
celebrates and promotes the many backgrounds, heritages and
perspectives of our colleagues and clients. We are always seeking
those with ethics, talent, and ambition who are interested in
joining our client-focused teams. We further believe a business
culture that supports a healthy, safe work environment does so by
offering the right benefits, programs, policies and opportunities
to keep colleagues engaged and productive including: flexible,
hybrid work environment, health and welfare, tuition assistance,
401K, employee assistance program, volunteer opportunities, and
other programs. Our organization is no exception. MMA was named a
2022 Top Workplace and Top Workplace awards for cultural excellence
in the areas of professional development, DE&I practices, and
employee well-being. At MMA, your future is limitless. For more
information about our company, please visit us at:
http://marshmma.com/careers. Marsh McLennan and its Affiliates are
EOE -Minority/Female/Disability/Vet/Sexual -Orientation/Gender
Identity employers. #LI-hybrid #MMAEHB
Keywords: Marsh McLennan, Charlotte , Client Manager EHB (MMA Mid-Atlantic), Executive , Charlotte, North Carolina
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