Product Management Manager

Company: Wells Fargo
Location: Charlotte
Posted on: May 27, 2023

Job Description:

About this role:
Wells Fargo is seeking a Product Management Manager within the Card Servicing Products Team. This leader will be responsible for driving and building a product roadmap that maximizes value of the investment in alignment with organizational objectives while overseeing the delivery of that work. As part of this, you will be gathering customer and business insights, translating that data into opportunities, and leading the product team to deliver value. This includes working with cross-functional partners to ensure that revenue, customer satisfaction goals and other outcomes are defined, validated, and met in alignment with the business's overall strategy and goals.
In this role, you will:

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  Lead and manage a team of product owners and other members of Card's Servicing Scrum Teams
  
  
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  Support the coaching less experienced product managers.
  
  
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  Develop career development plans with each member of the team.
  
  
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  Performance regular one on one with team members
  
  
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  Review and complete annual performance reviews with each team member
  
  
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  Collaborate with business clients to understand their strategy and priorities to inform scrum team priorities
  
  
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  Drive advance agile maturity through, product owner development and learning path.
  
  
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  Develop and improve overall agile process through, requirement of clients, epic, story development, jira use, etc.
  
  
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  Review and focus on ongoing staffing and capacity planning model in collaboration with technology and level 2 product owners.
  
  
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  Collaborate with level 2 product owners, technology to ensure readiness of the team for ongoing work with CSS/BCS replacement target state.
  
  
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  Ensure that day to day work of the produce team remain on schedule and manage overall risk and issue management with the product team.
  
  
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  Participate in agile ceremonies, serve as escalation and issue manage point, and drive the removal of obstacles to maintain work deliverables.
  
  
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  Collaborate with level 2 product owners to focus on key priorities and product strategy, and ensure team is ready to support overall strategy.
  
  
  Required Qualifications:
  
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    4+ years of Product Management experience, product development experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
    
    
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    2+ years of leadership experience
    
    
    Desired Qualifications:
    
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      6 + years of Product management, product development.
      
      
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      5 + years direct management experience.
      
      
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      5 + years of experience working in an Agile environment.
      
      
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      Strong experience in leading agile teams and in the development and improvement of the overall agile strategy, process through, requirement of clients, epic, story development, jira use, etc.
      
      
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      Customer centricity mindset; focused on putting the customer first in product development.
      
      
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      Experience developing product discovery and product value propositions.
      
      
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      Leadership skills including the ability to influence effectively in a matrix environment.
      
      
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      Ability to think strategically, implement, and deliver business objectives.
      
      
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      Ability to evaluate risks and the impact of decisions on an overall organization.
      
      
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      Ability to develop partnerships and collaborate with other business and functional areas.
      
      
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      Facilitation skills, including ability to facilitate decision-making and broker agreements amongst diverse, differing, and/or conflicting perspectives/priorities.
      
      
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      Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment.
      
      
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      Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.
      
      
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      Ability to translate and summarize complex data into understandable, actionable information and recommendations.
      
      
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      Excellent verbal, written, and interpersonal communication skills.
      
      
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      Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.
      
      
      Job Expectations:
      Ability to travel up to 20%
      This position is not eligible for Visa sponsorship.
      Posting Location:
      Wilmington, DE, Charlotte, NC, West Des Moines, IA, Phoenix, AZ
      -Lead a team of product owners and other members of Card's Servicing Scrum Teams
      -Work with internal clients/business teams to understand their strategies and
      priorities so an efficient implementation path can be defined and executed.
      -Prioritize work to support business strategies-new product roll outs, new features that require changes to our servicing platform
      -Collaborate with partner organizations (like Tech) to mature our agile environment and develop a more efficient process for delivering value to customers
      We Value Diversity
      At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
      Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
      Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
      Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
      Drug and Alcohol Policy
      Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
      Company: WELLS FARGO BANK
      Req Number: R-274115-2
      Updated: Thu May 11 00:00:00 UTC 2023
      Location: CHARLOTTE,North Carolina

Keywords: Wells Fargo, Charlotte , Product Management Manager, Executive , Charlotte, North Carolina