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IT Technical Project Manager

Company: Brightspeed
Location: Charlotte
Posted on: March 18, 2023

Job Description:

Company DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed byApollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none. Job DescriptionIT Technical Project ManagerWe have an exciting opportunity for an IT Technical Project Manager to join our rapidly growing team. In this position, you will be responsible for successful delivery of key projects and initiatives in Finance and Corporate Technology portfolio and will take end to end ownership and responsibility for making it happen. This role requires a love of learning and problem solving, and the ability to guide a team towards implementing architectures and solutions.As the IT Technical Project Manager your responsibilities will include:

  • Engage with IT, Business and Delivery Vendors to set up the overall delivery structure, Product Owner, Scrum teams and drive the backlog creation and delivery management
  • Drive and implement the good practices in Industry on Delivery, documentation, validation, signoff procedures and artifacts working closely with the ecosystem consisting of IT and Business and Delivery Vendors
  • Define the appropriate Business and IT Key Performance Indicators (KPI) and Objectives and Key Results (OKR) at various levels in collaboration with the partners
  • Coordinate and manage Business Intelligence and Data Analytics working closely with the leads in IT and Business
  • Drive actionable data analysis and intelligence and facilitate action based on data working with IT, Business, and vendors
  • Lay out the functional requirements for the KPIs, OKRs, metrics and analytics and manage implementation and delivery partnering with the IT teams
  • Technical delivery management
  • Coordinate and drive the delivery across IT and Business partners in a multi-vendor environment through the SDLC - requirements, architecture, design, development, testing, deployment, and support
  • Hands on involvement as needed in all areas of SDLC - troubleshooting, debugging, verification and testing, production monitoring and performance analysis
  • Generate reports and analytics to support business and IT requirements
  • Track and manage IT KPIs and OKRs; leverage the larger delivery ecosystem to drive target achievement
  • Generating reports and metrics for IT and business reviews, preparing updates for executive leadership
  • Work closely with senior management, analyzing long-term business goals and suggesting ways the organization might achieve these goals with technology
  • Influence, negotiate, build consensus, and align with peer engineering, product, business teams and vendor partners on solutioning and implementation
  • Provide industry knowledge, experience, and best practices to help the team stay ahead of the curve in keeping our technology stack cutting edgeQualificationsWHAT IT TAKES TO CATCH OUR EYE:
    • Bachelors' Degree in Computer Science, Engineering, or related discipline
    • 4 years of hands-on Industry experience in the following areas:
    • Experience in driving large enterprise projects and programs end to end including requirements, architecture, design, development, deployment and support of enterprise systems and applications in a highly scalable and high performing environment involving mobile, web, server, and databases in cloud ecosystem
    • Experience in one of the cloud technologies - Azure, GCP, AWS
    • Experience building queries in SQL, delivery management of high-performance, scalable database environment
    • Experience in working with at least one of the Analytics platforms - BigQuery/Looker, Tableau or PowerBI
    • Experience in managing and driving software systems delivery end to end through the SDLC - requirements, architecture, design, development, testing, deployment
    • Experience in Jira and SharePoint
    • Experience in Office 360 suite - Excel, Visio, and PowerPoint
    • Experience in full stack development - web, server, databases in cloud environments
    • Proven experience driving delivery in a multi-vendor, multi organizational environment across IT and Business, multiple time zones
    • Good communication skills, ability to thrive in a dynamic fast paced environmentBONUS POINTS FOR:
      • Integration and configuration of ERP Systems - SAP S4/HANA and Ariba#LI-TF1
        Additional InformationWHY JOIN US?We aspire to contemporary ways of working.We are committed to being a leader in defininga new way to workbecause we recognize the changing mindset of today's workforce. We are opening a new, state-of-the-art corporate HQ in Charlotte, NC and our current priority is to make it a truly vibrant destination by hiring talent in the greater Charlotte area who are interested in a hybrid remote/office work arrangement. As always, however, we are also open to providing sensible remote options to talent outside of the Charlotte area. Why? Becauseour purpose is to reimagine how people work, learn, play, and connect!We offer competitive compensation and comprehensive benefits.Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.Diversity, equity and inclusionare at the center of our grounding belief inBeing Real.When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.Brightspeed is an Equal Opportunity EmployerVideos To Watch

Keywords: Brightspeed, Charlotte , IT Technical Project Manager, Executive , Charlotte, North Carolina

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