Company: M&L Chrysler Dodge Jeep Ram
Posted on: January 26, 2023
Are you looking for the next step in your career? M&L
Chrysler Dodge Jeep Ramis seeking a Service Manager to take our
Service Department to the next level.At M&L Chrysler Dodge Jeep
Ram we strive to make every customer a customer for life. Happy
employees make happy customers, and we reward individuals who are
ready to work hard and stay motivated. Every employee at M&L
Chrysler Dodge Jeep Ram Ram is absolutely critical to its success.
Our promise is to keep delivering the same award-winning service
and value that our community has come to expect from our dealership
through the years.What We Offer
- Paid Holidays
- Paid Vacation
- Health, Dental and Vision insurance at group rates
- Basic Life Insurance
- Degrees @ Work (Strayer University)
- Accident and Critical Illness insurance
- Growth opportunities
- Competitive pay plans
- Assist customers in servicing, repairing and explaining each
- Understanding customers' requirements and concerns; matching
requirements and concerns to various service options.
- Making the customer comfortable with the service being
performed and keeping the customer informed and updated during the
service of their vehicle.
- Keeps abreast of new products, features, accessories and attend
product training as required.
- Maintain a service customer follow up system that encourages
repeat and referral business and contributes to customer
- Hiring and supervising all service department personnel, as
well as monitoring their performance in servicing customers.
- Creating goals and objectives for the department, which include
an annual operating budget, and a marketing plan to promote new
- Maintaining a high Customer Service Index (CSI) rating by
handling customer complaints immediately and
- A minimum of 3 years of experience as a Service Manager is
- Strong focus on providing excellent customer service.
- A high school diploma is required.
- Automotive Service Management / Dealership: 5 years
- Clean and valid Driver's LicenseWe are an equal opportunity
employer and prohibit discrimination/harassment without regard to
race, color, religion, age, sex, national origin, disability
status, genetics, protected veteran status, sexual orientation,
gender identity or expression, or any other characteristic
protected by federal, state or local laws.
Keywords: M&L Chrysler Dodge Jeep Ram, Charlotte , Service Manager, Executive , Salisbury, North Carolina
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