Assistant Director of Sales
Company: Hilton Charlotte Airport Hotel
Location: Charlotte
Posted on: January 26, 2023
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Job Description:
Primary Purpose:
The primary purpose of the Assistant Director of Sales (ADOS)
position is supporting the Director of Sales & Events with the
day-to-day management of the sales office combined with the
generation of revenue through direct sales activities for assigned
market segment of the hotel.
Work Performed:
The ADOS will be tasked with the following duties,
responsibilities, and assignments:
-Carry out supervisory responsibilities in accordance with the
brand and management company's policies and applicable laws.
-Responsibilities include recruiting, interviewing, hiring, and
training employees; planning, assigning, assisting, and directing
activities; evaluating performance; rewarding and disciplining
employees; addressing complaints and resolving problems.
-Conduct and/or participate in the required company standard
meetings, including but not limited to daily stand-up meeting,
daily business review, weekly Sales Meeting, and weekly one-on-ones
with the sales/catering managers, and Director of Sales.
-Assist the Director of Sales & Events with training and motivating
sales managers and hotel staff with their job performance and
knowledge, including general group sales principals, group function
requirements, rate quotes, site management, sales call preparation
and proposal/contract development.
-In the absence of the Director of Sales & Events, attend in-house
management meetings and manage the day to day responsibilities of
the sales office.
-Contribute consistent monthly sales production revenue and
contribute significantly to the hotel's production goals. Develop
and implement SMART Plans for all direct sales market segments.
Track and communicate progress.
-Conduct prospecting & solicitation activities, including outside
sales calls to cultivate existing customers and accounts and
develop new business.
-Ensure systems are established and in place to respond to customer
needs within a defined response period. These may include, but are
not limited to: telephone inquiries, bids, proposals, confirmation
of bookings, follow up communication, etc.
-Develop and maintain a clean funnel and activity tracing within
the assigned sales system to ensure all sales activity is defined,
recorded, traced, and updated in an organized
-Any and all other work as required to complete the primary purpose
of the position.
Keywords: Hilton Charlotte Airport Hotel, Charlotte , Assistant Director of Sales, Executive , Charlotte, North Carolina
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