Store Manager In Training

Company: TBC Retail Group
Location: Charlotte
Posted on: September 24, 2022

Job Description:

Description

As a Store Manager in Training you will be working closely with a District Manager and Certified Training Manager to ensure you learn every aspect of the business. You will assist in overseeing the performance of an assigned store to ensure it is meeting or exceeding customer service standards, sales plans, operating procedures and P&L management.

This on the job training will be supplemented by e-learning and classroom training on store operations. Upon completion of training, you will be assigned to a Store Manager or Service Manager position at one of our company owned retail locations.

The ideal candidates will thrive on solving complex issues, adapt to change, know how to drive sales and motivate their team. We are looking for associates that want to grow with the company. National Tire and Battery (NTB) is committed to developing our associates and promoting from within the organization.

Job Responsibilities

• Develops a strong partnership with the leadership team and corporate support
• Interview and hire associates
• Execute retention tools to promote tenure
• Execute strategies to drive revenue
• Review store KPI's, P&L's and Metrics
• Community marketing
• Supervises, motivates and develops employees for promotions
• Exercises strong, fair and consistent leadership with all employees
• Inform customers of vehicle inspection findings and makes service recommendations
• Supervise the flow of cars within the service department
• Deliver excellent customer service
• Other duties as assigned
  
  Qualifications
  
  
  • A minimum of 2 years of store or service manager experience
  • Proven track record of success
  • Strong commitment to customer and associate satisfaction
  • Business Acumen
    • Proven track record of success in driving sales, retention and customer service
      • Excellent communication skills
      • Interviewing experience
      • Ability to work a flexible retail schedule including weekends, evenings and holidays
      • Valid Driver's License
      • Criminal Background Check
      • Pre-employment Drug Screen
      • Must be 18 years or Older
        
        Benefits
        
        
        • Competitive compensation
        • Medical, Dental and Vision coverage
        • Company paid short term disability and company subsidized long term disability
        • Company paid life insurance
        • 401(k) with company match and immediate 100% vesting
        • Generous paid vacation and paid time off
        • Flexible spending account
        • Employee assistance program
        • Purchasing power program that allows associates with a year of service to make large retail purchases through convenient payroll deduction
        • Vendor purchase discount program
        • Employee automotive discounts
        • And more!
          
          Company Overview
          
          For 60 years, TBC Corporation (TBC), one of North America's largest marketers of automotive replacement tires, has been a tire company ahead of the curve. Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB -, Tire Kingdom -, Big O Tires - and Midas -. TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.
          
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          #NTB
          
          TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.
          
          Nearest Major Market: Charlotte
          Job Segment: E-Learning, Marketing Manager, Retail Manager, Retail Operations, Store Manager, Education, Marketing, Retail

Keywords: TBC Retail Group, Charlotte , Store Manager In Training, Executive , Charlotte, North Carolina