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Territory Services Manager

Company: NTT
Location: Charlotte
Posted on: September 23, 2022

Job Description:

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.More about this career opportunityResponsibilitiesClient ownership and relationship builderTake primary responsibility for the client and act as internal client owner within assigned accountsManage and grow relationships to drive expansion and renewals across all solutions and servicesResponsible for client solution penetration and education, account monitoring and portfolio reporting, and issue resolution ownershipLead the business conversations at C-levelBecome the reliable point of contact to further strengthen relationshipsClient and industry expertGain insights into client's most urgent business problems or business opportunities while linking how our solutions and services offerings can add client business valueMaintain a high level of the relevant industry, product, and service knowledge to have meaningful conversations and generally stay ahead of trendsCollect and analyze data to learn more about the client and the industry in which they operateOwning the sales processCollaboratively work with extended sales teams, especially Sales Specialists, pre-sales architects, and commercial architects to successfully position the solution and/or service and see the opportunity through to closurePartner with internal teams to ensure the scope of work and proposals are tracked, managed, and delivered on timeWork closely with other in territory counterparts and matrix teams to achieve the shared goal of growth; yet are held accountable for own targetsUse NTT Ltd.'s sales methodologies and tools such as target plans, opportunity plans and account plans to support the sales process and data-driven insightsDevelop and implement an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholdersMaintain a pipeline of leads on Salesforce.comDeal structuringCreate comprehensive client business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities.Engage in complex deal structuring and negotiation efforts designed to protect existing business and win new deals.Lead business negotiations for contracts ensuring deals are risk-free and profitableClient retention and expansionMinimize churn and maximize retention in assigned accountsLand, adopt, expand, renew - Identify client business needs with a view to help shape solution development by the wider pursuit teamsActively search for expansion opportunitiesJoin our growing global team and accelerate your career with us. Apply today.A career at NTT means:Being part of a global pioneer - where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.Being at the forefront of cutting-edge technology - backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.Making a difference - by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world. Being your best self - in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.Having ongoing opportunities to own and develop your career - with a personal and professional development plan and access to the broadest learning offerings in the industry.Job SummaryJob number: R-86610Date posted : 2022-08-22Profession: Sales and Pre-SalesEmployment type: Full time

Keywords: NTT, Charlotte , Territory Services Manager, Executive , Charlotte, North Carolina

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