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Solutions Product Manager

Company: Securitas Security Services
Location: Charlotte
Posted on: September 23, 2022

Job Description:

Job Description


Securitas is charged with creating new connected solutions that solidify the company as the industry leader in protective services. The Solutions Product Manager will be a key role whose responsibilities include; facilitating needs analysis through collaboration with clients and field team members, provide ongoing results impact analysis and be an integral part of the new solutions roll-out process to the greater field teams. Through liaison with the Innovations, Sales Support and Technology services teams, the Product Manager has first-hand knowledge about the capabilities of products and services to bring to region sales and operations staff as well as the larger market.

Essential Functions

--- The functions listed describe the business purpose of this job or position. Specific duties or tasks may vary and be documented separately. An employee might or might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

--- All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.

--- Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.

--- In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.

--- All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, associates are required to request clarification or explanations from superiors or authorized company representatives.

1. Works under the direction of the Director to build related goals with continued analysis of preestablished metrics (customer retention, ROI...)

2. Drive revenue growth in standard Integrated Guarding Solutions sales

3. Constantly builds product knowledge and delivers this knowledge in engaging ways.

4. Delivering presentations and demonstrations to customers and other stakeholders.

5. Develop support materials for presentations and product placement at tradeshows.

6. Engaging in meaningful interactions and building good relationships with customers.

7. Devise and maintain pricing strategy to align with markets, product delivery, and company goals

8. Utilize customer feedback along with internal users to further develop solution offerings and updates to existing Clients to compete in evolving competitive landscape

9. Actively engages with regional staff to collect data and elicit feedback on the needs of the field

10. Collaborate on go-to-market plans, launch plans, internal training and educational material, sales collateral and competitive plan for new products and services as they are introduced.

11. Ability to work with various corporate and field personnel to influence appropriate, customized solutions for various market initiatives

12. Ability to advance the business with creative, independent thought and initiative

13. Absolute aversion to ordinary contributions, results or pace

14. Assist with or complete other tasks assigned.


Bachelor's degree in business administration, finance, marketing or a related field, and one to three years of directly related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.

Competencies (as demonstrated through experience, training, and/or testing):

--- Eloquent and comfortable when delivering presentations.

--- Ability to work independently.

--- Strong writing, analytics and critical thinking skills, and even stronger quality of output standards

--- Thrive on challenges and readily adapt to an ever changing security technology landscape

--- Excellent planning, organizing, and project management skills

--- Strong customer and results orientation

--- Ability to interact effectively at all levels and across diverse cultures

--- Ability to assist in facilitating progressive change

--- Thorough knowledge of MS-Office Suite (Word, Excel Advanced, PowerPoint, Access)

--- Experience with PeopleSoft/Oracle/SalesForce preferred

Working Conditions and Physical/Mental Demands

With or without reasonable accommodation, a candidate must have the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include:

--- Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.

--- Successful passage of background, reference, psychological, and controlled substance tests.

--- Required ability to handle multiple tasks concurrently.

--- Computer usage.

--- Handling and being exposed to sensitive and confidential information.

--- Frequent sitting.

--- Occasional walking, reaching with hands and arms, stooping, kneeling, crouching and crawling.

--- Occasional lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.

--- Close vision, distance vision, and ability to adjust focus.

--- Work primarily performed in an office environment.


About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.


Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.


Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.


As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

Keywords: Securitas Security Services, Charlotte , Solutions Product Manager, Executive , Charlotte, North Carolina

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