Restaurant General Manager

Company: Emmy Squared Pizza
Location: Charlotte
Posted on: August 7, 2022

Job Description:

Job DescriptionEmmy Squared Pizza is seeking a Restaurant General Manager in the Charlotte area to join our growing company! We are looking for an experienced, passionate hospitality professional to provide leadership to the Front of House team and to provide superb hospitality to both our guests and our community. General Manager Key Responsibilities:

• Direct supervision of the all employees on a daily basis, ensuring policies and processes are being followed and inspecting operational flow on a continuous basis; ensuring the team stays on task and delegating assignments as needed.
• Assist with the hiring, on-boarding and continuous training of employees.
• Ensure guest satisfaction; interacting with guests and engaging in service recovery when issues arise.
• Ensure all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Ensure that all food and beverages are consistently prepared and served according to presentation standards and recipes.
• Be proactive in reaching our Company goals in sales, service, appearance; while creating a positive, fun and productive working environment
• Ensure compliance with department of health standards, maintaining superior cleanliness and sanitation throughout the restaurant.
• Identify potential safety hazards and initiate corrective action; ensuring the restaurant is safe for both employees and guests.
• Perform other duties as assigned.General Manager Qualifications:
  • Previous front of house restaurant management experience required.
  • Candidate must have proven leadership skills and must be able to manage, develop, and motivate a highly performing staff.
  • Ability to multi-task and work in fast paced environment while effectively delegating tasks.
  • Must be proficient with computers and have excellent written and verbal communication skills.
  • Must be able to work a flexible schedule to include weekends and holidays.
  • Must be able to lift / carry items up to 40 lbs. and push / pull items up to 75 lbs.
  • Must be able to walk/stand for extended periods of time, with frequent bending, twisting, squatting and reaching overhead.We are an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.

Keywords: Emmy Squared Pizza, Charlotte , Restaurant General Manager, Executive , Charlotte, North Carolina