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Director, Enterprise Sales Engineering

Company: Brightspeed
Location: Charlotte
Posted on: June 25, 2022

Job Description:

Company DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality---.designing and building a world class fiber network and creating a customer experience second to none.Check us out on the web!Job DescriptionWe have an exceptionally exciting role for a Director, Enterprise Sales Engineering to join our ever growing and dynamic Enterprise team! You will report directly to our VP, Enterprise. You will run all sales engineering that includes - outside sales, inside sales, inside sales support, ERAT and SLED Sales, and Agent channel sales. Come help us engage and inform the team that will build the fastest fiber-optic network in America!As Director, Enterprise Sales Engineering, your duties will include:

  • Manage teams that work with Sales to design, sell, and support solutions to customers utilizing the entire suite of Brightspeed services
  • Work with customers with a consultative approach to understand their business challenges and develop and communicate solutions to address those challenges
  • Manage teams that support Sales and Account teams with pre-sale proposal generation for all Brightspeed solutions including, but not limited to, pricing assistance, equipment design, network, and technical documentation
  • Manage teams that develop and articulate value statements and network designs to internal and external customers
  • Manage teams that assist in preparing, completing, and presenting all technical designs and paperwork to the Engineering and Service Delivery teams for post-sale hand off during the Project Management and Implementation
  • Manage teams that work with sales to represent Brightspeed on customer appointments, industry conferences as a subject matter technology expert specializing in network and technology servicesQualificationsWHAT IT TAKES TO CATCH OUR EYE:
    • Bachelor's Degree in Business, Economics or similar field
    • Knowledge of technology and telecommunications services, including understanding of networks and network design
    • Understanding of voice, data, and Internet, and network/managed services and underlying technology that delivers those services
    • Analytical skills including financial and business acumen
    • Presentation and negotiation skills
    • Sales and engineering design systems and processes
    • Customer service orientation
    • Ability to speak with others and convey information effectivelyBONUS POINTS FOR:
      • Master's Degree in Business, Economics or similar field
      • Telecommunications industry experienceAdditional InformationWHY JOIN US?We aspire to contemporary ways of working.We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We meet you where you are...wherever you are, by providing sensible remote and hybrid work arrangements. Why? Because our purpose is to reimagine how people work, learn, play and connect!We Offer Competitive Compensation And Comprehensive Benefits.Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.Diversity, equity and inclusion are at the center of our grounding belief in Being Real.When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.Brightspeed is an Equal Opportunity EmployerPlease be advised that Brightspeed (Connect Holding LLC) requires its employees to be fully vaccinated against COVID-19, subject to the Company's legal obligations including potentially accommodating an employee's sincerely held religious beliefs or medical condition.

Keywords: Brightspeed, Charlotte , Director, Enterprise Sales Engineering, Executive , Charlotte, North Carolina

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