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Program Manager/RTE

Company: Ally
Location: Charlotte
Posted on: January 16, 2022

Job Description:

Ally and Your Career

  • Ally Financial only succeeds when its people do - and that's more than some clich-- people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

    The Opportunity
    • The Manager - Release Train Engineer does anything possible to help the team-of-teams perform at their highest level. This involves removing any impediments to progress, facilitating meetings and working with the product managers to ensure product is ready for the next quarter. The successful candidate will have extensive experience guiding teams and organizations on how to use Scaled Agile practices and values to increase customer satisfaction. This position will report to a Director - Agile Delivery.

      The Work Itself
      • This role is responsible for optimizing the flow of epics/features and the value delivered by a program, and is focused on serving the needs of the train to drive performance and growth
      • Work with the Architect and Product Manager in refining the epics to be considered in the next quarterly planning cycle to meet the Epic Definition of Ready
      • Key responsibilities include coordinating and facilitating the program ceremonies, managing dependencies across teams in the program, and providing visibility into the health of epic/feature delivery and the overall program increment
      • Understand and communicate the capacity of the teams within the program, and ensure commitments and capacity are balanced and sustainable
      • Facilitates communication and coordination with stakeholders and customers during epic definition and delivery, ensures impediments to epic/feature delivery are resolved quickly and protects the teams from outside disruptions to delivery
      • Evangelize the Agile mindset and principles, empowering individual teams to become self-managing and fulfill their cross-functional potential
      • Manages change to the ART's quarterly plan and the impacts of those changes
      • In collaboration with the Product Manager, ensure the program has a healthy product/program backlog
      • Promote/facilitate communication and collaboration within the ART to support value delivery and PI commitment
      • Responsible for providing status updates and reporting pertaining to ART plans/delivery/timelines/impediments to stakeholders and leadership
      • Measure ART delivery, maturity, and performance and review the metrics with the ART to identify improvement opportunities
      • Contributes to the Agile Community with best practices and proved techniques
      • Manage the delivery of initiatives and/or solution releases including deliverables, cost, schedule, quality, and status reporting.

        The Skills You Bring
        • 7+ years of information technology experience
        • Bachelor's degree in Computer Science, Information Systems, or relevant field of study
        • Minimum of 3-5 years of ScrumMaster experience
        • Certified ScrumMaster (CSM or related certification strongly preferred)
        • SAFe RTE certification strongly preferred
        • Thorough understanding and experience working with both agile and waterfall methodologies on large scale, technically complex projects.
        • Ability to deal with multiple projects.
        • Thorough understanding of the software development lifecycle (SDLC).
        • Must be self-motivated as well as creative and efficient in proposing solutions to complex, time-critical problems.
        • Data driven analysis skills for measuring and managing delivery.
        • Controls a program level view and status and uses the information in Jira and PowerBI to communicate on multiple projects and programs at a time.
        • Excellent team player with the ability to influence and negotiate.
        • Ability to understand and communicate technical issues.
        • Highly adaptable to changing environment.
        • Excellent interpersonal skills and ability to work with diverse teams.
        • Situational awareness of when to listen and when to be assertive.
        • Strong analytical and problem-solving skills with a high attention to detail.
        • Ability to keep team engaged and on task.

          How We'll Have Your Back
          • Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:
            • Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
            • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
            • Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
            • Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
            • Work-Life Integration: other benefits including LifeMatters - Employee Assistance Program, subsidized and discounted Weight Watchers - program and other employee discount programs.
              Who We Are:

              Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit

              Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

              Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

              We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Keywords: Ally, Charlotte , Program Manager/RTE, Executive , Charlotte, North Carolina

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