Loyalty Strategy Senior Program Manager

Company: Bank of America
Location: Charlotte
Posted on: November 22, 2021

Job Description:

Job Description:The Personalization & Loyalty Strategy team's mission is to drive client loyalty through relevant and personalized programs and platform strategies that lead to greater client satisfaction, retention and deepening. We lead Bank of America's BankAmeriDeals program and are in the process of expanding into developing multiple additional third party and internal programs on our new Universal Offers Platform infrastructure. We're looking for a savvy product manager to join our team to drive out the next generation of offerings for customers. The candidate for this position will: Develop medium- and long-term strategy for programs on our Universal Offers PlatformIdentify and manage strategic initiatives leveraging internal and third party resourcesCreate business cases to prioritize opportunitiesWork with teams to conduct innovation and researchDevelop executive-level presentations and support communications to senior executives and stakeholdersConduct analyses, extract insights, and communicate findings simply and succinctlyDevelop and track metrics to understand program-specific and company-wide trends and to identify opportunitiesClearly communicate recommendations and collaborate across all levels of the businessMaintain visibility into industry trends and developments Required Skills:Strategic mindsetDigital experienceExcellent Project Management skillsStrong collaboratorExpert PowerPoint skillsEntrepreneurial spiritIntellectual curiosity & accountable mindset Job Band:H4Shift:--1st shift (United States of America)Hours Per Week:40Weekly Schedule:Referral Bonus Amount:0 --> Job Description:The Personalization & Loyalty Strategy team's mission is to drive client loyalty through relevant and personalized programs and platform strategies that lead to greater client satisfaction, retention and deepening. We lead Bank of America's BankAmeriDeals program and are in the process of expanding into developing multiple additional third party and internal programs on our new Universal Offers Platform infrastructure. We're looking for a savvy product manager to join our team to drive out the next generation of offerings for customers. The candidate for this position will: Develop medium- and long-term strategy for programs on our Universal Offers PlatformIdentify and manage strategic initiatives leveraging internal and third party resourcesCreate business cases to prioritize opportunitiesWork with teams to conduct innovation and researchDevelop executive-level presentations and support communications to senior executives and stakeholdersConduct analyses, extract insights, and communicate findings simply and succinctlyDevelop and track metrics to understand program-specific and company-wide trends and to identify opportunitiesClearly communicate recommendations and collaborate across all levels of the businessMaintain visibility into industry trends and developments Required Skills:Strategic mindsetDigital experienceExcellent Project Management skillsStrong collaboratorExpert PowerPoint skillsEntrepreneurial spiritIntellectual curiosity & accountable mindset Job Band:H4Shift:--1st shift (United States of America)Hours Per Week:40Weekly Schedule:Referral Bonus Amount:0 Job Description: The Personalization & Loyalty Strategy team's mission is to drive client loyalty through relevant and personalized programs and platform strategies that lead to greater client satisfaction, retention and deepening. We lead Bank of America's BankAmeriDeals program and are in the process of expanding into developing multiple additional third party and internal programs on our new Universal Offers Platform infrastructure. We're looking for a savvy product manager to join our team to drive out the next generation of offerings for customers. The candidate for this position will: Develop medium- and long-term strategy for programs on our Universal Offers PlatformIdentify and manage strategic initiatives leveraging internal and third party resourcesCreate business cases to prioritize opportunitiesWork with teams to conduct innovation and researchDevelop executive-level presentations and support communications to senior executives and stakeholdersConduct analyses, extract insights, and communicate findings simply and succinctlyDevelop and track metrics to understand program-specific and company-wide trends and to identify opportunitiesClearly communicate recommendations and collaborate across all levels of the businessMaintain visibility into industry trends and developments Required Skills:Strategic mindsetDigital experienceExcellent Project Management skillsStrong collaboratorExpert PowerPoint skillsEntrepreneurial spiritIntellectual curiosity & accountable mindset Shift:1st shift (United States of America) Hours Per Week:--40

Keywords: Bank of America, Charlotte , Loyalty Strategy Senior Program Manager, Executive , Charlotte, North Carolina