General Manager - Services & Solutions
Company: Kone M--xico
Location: Charlotte
Posted on: February 24, 2021
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Job Description:
General Manager - Services & Solutions KONE, founded in 1910, is
one of the largest, award-winning elevator companies in the world
and our offering for employees is as competitive as our offering
for customers. Not only do we provide highly competitive salaries,
company vehicles for specific roles, and world-class benefits for
our salaried employees - we also pride ourselves on our culture and
principles. Innovation, sustainability, collaboration and ethical
business practices are just some of the pillars that we use to
define our own success. Come join our family in KONE Americas to be
a part of something big! We are looking for General Manager,
Service & Solutions who will have full accountability and
responsibility for the development and implementation of the
service business and modernization sales within a designated
geography, driving an outside-in customer service mindset to
achieve customer satisfaction and loyalty while developing
talent.-- Essential Functions : - Responsible for development,
implementation and attainment of an annual business plan, operating
budget and orders budget utilizing KONE business processes. -
Responsible for ensur ing an outside-in customer perspective,
reinforcing the right behaviors that will drive key results to meet
our customers' needs. - Responsible for managing people related
processes including talent development, staffing, compensation,
performance management, etc.-- - Reinforce and coach KONE's
solution selling methodology. - Responsible for facility
management, partnering with construction to meet specific needs.
Additional Responsibilities: - Handles / manages local litigation
issues. - Manages labor relations with IUEC as required -
Establishes and maintains positive public relations to promote a
reputation of quality for KONE Elevator.-- Experience : -
Progressive and successful Supervision and/or management experience
(including managing people, budgets, planning, etc.) and experience
in a consultative selling environment . Education : - Bachelor's
degree preferably in Construction Management or Engineering ; - 7+
years of experience in related industry considered in lieu of
degree. Skills, Knowledge and Specific Behaviors : - Understanding
of consultative selling principles. - General accounting and
financial management principles. - Laws and regulations regarding
safety and environmental governmental regulations. - Sound
understanding of IUEC agreement and labor relations. - Demonstrated
ability at leading and sponsoring change. - Ability to conduct
financial analysis for the purpose of making sound business
decisions. - Ability to motivate people to attain their maximum
potential by develop ing and foster ing teamwork. - Effective oral,
written , persuasive and presentation skills. - Ability to apply
principles of logical or scientific thinking to define problems,
collect data, establish facts, and draw valid conclusions. - Able
to manage multiple concurrent tasks through effective organization
and time management. We are an Equal Opportunity Employer and do
not discriminate against any employee or applicant for employment
because of race, color, sex, age, national origin, religion, sexual
orientation, gender identity, status as a veteran, and basis of
disability or any other federal, state or local protected class. At
KONE, we are focused on creating an innovative and collaborative
working culture where we value the contribution of each individual.
Employee engagement is a key focus area for us and we encourage
participation and the sharing of information and ideas.
Sustainability is an integral part of our culture and the daily
practice. We follow ethical business practices and we seek to
develop a culture of working together where co-workers trust and
respect each other and good performance is recognized. In being a
great place to work, we are proud to offer a range of experiences
and opportunities that will help you to achieve your career and
personal goals and enable you to live a healthy and balanced life.
Did you know KONE moves over one billion people every day? In 2019,
we had annual net sales of EUR 10 billion. We employ over 60,000
driven professionals in over 60 countries worldwide joined together
by a shared vision. As a global leader in the elevator and
escalator industry, it is our mission to improve the flow of urban
life.
Keywords: Kone M--xico, Charlotte , General Manager - Services & Solutions, Executive , Charlotte, North Carolina
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