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Sales Team Manager

Company: GoHealth
Location: Charlotte
Posted on: January 15, 2021

Job Description:

Job DescriptionThe GoHealth Team Manager will be responsible for both team and individual agent performance. You will be a motivator and supporter of creating and implementing effective sales techniques, increasing sales production per agent, driving compliance, ensuring accurate administrative activities, and promoting GoHealth's culture. You will be a proven sales leader, interested in making an impact with agents and passionate in driving performance. Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application. Responsibilities: * Lead a team of 10-20 sales agents * Understand, Track, and optimize team metrics, such as conversion rates, overall team production, and more * Serve as a stellar change agent by planning, communicating, and supporting the changes within the call center * Participate in the planning and on-boarding of new agents for the annual enrollment period and aid in classroom training, material development, and assessment testing * Use reporting tools, product knowledge, and sales strategies to coach performance * Partner with support teams to improve call center operations * Partner with the Agent Performance team to gain a better view of agents' results and identify training needs and performance plans * Exemplify the top agent performance when selling individual insurance policies to consumers Skills and Experience: * 2+ years of sales management or sales leadership experience * Bachelor's Degree or equivalent experience required * Excellent problem solving and communication skills * Outstanding customer focus, sales skills and telephone etiquette * Able to work well within a team, while developing and motivating staff * Confident, with a keen eye for business * Ability to set, satisfy, and exceed targets * Able and available to work nights, weekends, and extended hours if needed Benefits and Perks * Performance based incentives * Paid time off * 401k program with company match * Medical, dental, vision, and life insurance benefits * Flexible spending accounts * Commuter and transit benefits * Professional growth opportunities * Casual dress code * Generous employee referral bonuses * Employee engagement activities supporting charitable causes * Birthday & Anniversary Recognition * GoHealth is an Equal Opportunity Employee Due to the unprecedented situation of COVID-19, GoHealth has decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing, onboarding and each role day-to-day. Please consider that our roles will not be remote long-term and will return to an office setting once we're safe to do so following the guidance of local health authorities' and the CDC Company Description GoHealth has an ambitious mission: To improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we'll never stop investing in you and your career.

Keywords: GoHealth, Charlotte , Sales Team Manager, Executive , Charlotte, North Carolina

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