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Account Manager (February 2021)

Company: Spot Freight
Location: Charlotte
Posted on: January 14, 2021

Job Description:

About SpotSince 2009, Spot has built a team of motivated and knowledgeable employees dedicated to making sure every shipment, every customer, and every contract carrier is taken care of. Thats why, no matter what time or day, were always available. Consistently ranked on the Inc. 5000s Fastest Growing Companies, IBJs Fast 25, and recently selected for Selling Powers best companies to sell for in 2019, we have grown into one of the fastest growing companies in the nation with over 200 employees across our 2 locations. We have plans to hire an additional 350 people by 2023. Join a team that rewards your hard work and is committed to your success.What Youll Be Doing:The Account Manager is responsible for managing their dedicated customer relationships, as well as growing their book of business for accounts. This role requires great communication skills, energetic personality, and a strong work ethic. They work with urgency and empathy and are highly motivated to achieve sales and growth goals. The ability to comprehend complex situations and foresee what needs to be accomplished to achieve success is essential to this position. Possessing a self-starter mentality, who is able to provide ownership and accountability to this role is vital to achieving success.Drive revenue growth by identifying new opportunities with key decision makers and determining the appropriate approach for each customerServe assigned customer accounts and expand transportation services by providing great service and finding ways to solve customer shipping needs.Manage the relationship between the customer and the company.Create solutions based on customer needs.Build strong relationships with customers by staying in constant communication to ensure day-to-day and long-term needs are met.Demonstrates industry knowledge and ability, and can apply the competency in new or complex situations.Leverage organizational skills to manage multiple customers.Manage customer expectations and provide exceptional customer serviceCollaboratively work with other departments to properly manage customer needs.Our Ideal Candidate Is/Has:Bachelors degree in business, logistics, supply chain, or management preferred.Inside sales or account management experience preferred.Strong work ethic, self-motivation, and sales drive.Proficiency with Microsoft Office applications, with emphasis on Outlook, Excel, Word.Confident decision-making skills, and ability to maintain composure in stressful situations.A strong sense of urgency to complete tasks in order to thrive in a fast-paced work environment.Effective, professional communication.An entrepreneurial attitude and growth mindset.Why Spot?Be able to make an immediate impact in a rapidly growing companyComprehensive training program to set you up for successOngoing career development and internal advancement opportunitiesModern, downtown office with a bowling alley and an on-site gymCasual dress code- Spot gear for the days you cant decide what to wearConvenient downtown parkingComprehensive medical, dental, and vision insuranceLife insurance and 401k with employer matchUncapped earning potentialSpot Freight provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please send an email to to notify us of your request. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Department: Sales Location: Charlotte, NC

Keywords: Spot Freight, Charlotte , Account Manager (February 2021), Executive , Charlotte, North Carolina

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