Service Manager

Company: Arrow Exterminators Family of Companies
Location: Charlotte
Posted on: January 14, 2021

Job Description:

Service Manager Arrow Exterminators is looking to hire a full-time Service Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance. Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values Our Service Managers enjoy a company vehicle and other benefits including: generous time off, paid holidays, 401(k) with company match, Roth IRA, medical, dental and vision insurance, high deductible HSA, telemedicine, disability, cancer, and accident insurance. health & wellness suite company, and paid life insurance. ABOUT OUR FAMILY OF BRANDS For the past 56+ years, we have been a family owned and operated business and have grown to over $250+ million in annual revenue, services 12 states and has 125+ service centers. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life. As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture. A DAY IN THE LIFE AS A SERVICE MANAGER As a Service Manager, you will have many responsibilities to ensure that you and your team are successful in daily activities. Multi-tasking and organizational skills will be key. These activities include ensuring that your technicians are organized in their appointment scheduling and service tickets. They will check in with you daily where you will verify that they have their vehicles, uniforms, product, equipment, and paperwork in order. Your skills in conflict resolution and effective communication will ensure your team and customers have an awesome experience with every interaction. As a seasoned technician, you will offer coaching, training, and support. You are not afraid to get dirty and can spend considerable time in the field assisting your team and providing coverage. Ultimately, you will be assisting the Branch Manager achieve monthly performance goals. Minimum Qualifications: Industry experience (preferred) Demonstrated leadership abilities Effective verbal and written communication Conflict resolution Effectively operate internal applications and software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, Power Point, other web-based portals) Proven track record in achieving sales results Proven ability to multitask Strong organizational skills Basic math skills Ability to pass any state regulatory agency required licensing/certification exams Able to work a 40-hour (minimum) work week, Accessible after hours (including weekends/holidays) Possess current Driver License Ability to pass background and drug screening tests upon offer of employment Meets company driving standards High school degree or equivalency, college preferred ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! We are an Equal Opportunity and a Drug-Free Workplace (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications). For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/openings/arrowexterminators/jobs/1569522-122154

Keywords: Arrow Exterminators Family of Companies, Charlotte , Service Manager, Executive , Charlotte, North Carolina