Service Manager
Company: Arrow Exterminators Family of Companies
Location: Charlotte
Posted on: January 14, 2021
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Job Description:
Service Manager Arrow Exterminators is looking to hire a
full-time Service Manager to oversee all aspects of Service Center
operations including the management of revenue, sales, profit,
human resource activities, training, and compliance. Ensure
uncompromised service to customers and Team Members with a
commitment to our Vision, Mission and Core Values Our Service
Managers enjoy a company vehicle and other benefits including:
generous time off, paid holidays, 401(k) with company match, Roth
IRA, medical, dental and vision insurance, high deductible HSA,
telemedicine, disability, cancer, and accident insurance. health &
wellness suite company, and paid life insurance. ABOUT OUR FAMILY
OF BRANDS For the past 56+ years, we have been a family owned and
operated business and have grown to over $250+ million in annual
revenue, services 12 states and has 125+ service centers. Ranked by
revenue, Atlanta-based Arrow Exterminators is the sixth largest
pest and termite control company in the United States! We instill
family values in the company culture to create a welcoming work
environment and a successful company. We attribute our success to
passionate, highly trained team members who are committed to
protecting everyone's quality of life. As Arrow grows and continues
to exceed industry expectations, we are always looking for new
talent to bring on board. We know our team has a lot of options and
we are humbled that they choose to work with us. That's why we
offer competitive compensation, a robust benefits package, and a
family-oriented company culture. A DAY IN THE LIFE AS A SERVICE
MANAGER As a Service Manager, you will have many responsibilities
to ensure that you and your team are successful in daily
activities. Multi-tasking and organizational skills will be key.
These activities include ensuring that your technicians are
organized in their appointment scheduling and service tickets. They
will check in with you daily where you will verify that they have
their vehicles, uniforms, product, equipment, and paperwork in
order. Your skills in conflict resolution and effective
communication will ensure your team and customers have an awesome
experience with every interaction. As a seasoned technician, you
will offer coaching, training, and support. You are not afraid to
get dirty and can spend considerable time in the field assisting
your team and providing coverage. Ultimately, you will be assisting
the Branch Manager achieve monthly performance goals. Minimum
Qualifications: Industry experience (preferred) Demonstrated
leadership abilities Effective verbal and written communication
Conflict resolution Effectively operate internal applications and
software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel,
Power Point, other web-based portals) Proven track record in
achieving sales results Proven ability to multitask Strong
organizational skills Basic math skills Ability to pass any state
regulatory agency required licensing/certification exams Able to
work a 40-hour (minimum) work week, Accessible after hours
(including weekends/holidays) Possess current Driver License
Ability to pass background and drug screening tests upon offer of
employment Meets company driving standards High school degree or
equivalency, college preferred ARE YOU READY TO JOIN OUR TEAM? If
you feel that you would be right for this position, please fill out
our initial 3-minute, mobile-friendly application so that we can
review your information. We look forward to meeting you! We are an
Equal Opportunity and a Drug-Free Workplace (The job description is
not an exhaustive statement of all the duties, responsibilities, or
qualifications of the job, nor is it intended to limit
opportunities for necessary modifications). For more information,
or to apply now, you must go to the website below. Please DO NOT
email your resume to us as we only accept applications through our
website.
https://www.applicantpro.com/openings/arrowexterminators/jobs/1569522-122154
Keywords: Arrow Exterminators Family of Companies, Charlotte , Service Manager, Executive , Charlotte, North Carolina
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