CharlotteRecruiter Since 2001
the smart solution for Charlotte jobs

ITIL Practice Manager

Company: Wells Fargo Bank
Location: Charlotte
Posted on: March 28, 2020

Job Description:

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.? In order to receive text message invitations, your profile must include a mobile phone number designated as ?Personal Cell? or ?Cellular? in the contact information of your application.At Wells Fargo, we want to satisfy our customers? financial needs and help them succeed financially. We?re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you?ll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.As an subject matter expert related to ITIL Service Transition-Knowledge Management and Service Validation/Testing, you will establish, modify and govern ITIL process usage for the CTO Enterprise Application Hosting Services organization.?Establish ITIL best practices in your practice assigned practice areaTraining and organization change management of the process model and best practicesEnsure standard operational procedures align to enterprise policy and standardsEstablish KRI and KPIs for the practice areaRepresent the CTO EAHS organization as the SME for your practice area for auditsAssume other responsibilities as assignedAs a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:

  • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
  • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

    Required Qualifications
    • 7+ years of technology experience
    • 2+ years of leadership or management experience, in a technology environment
    • 10 + years of experience developing or supporting IT Service Management solutions
    • An active PMI-Agile Certified Practitioner (PMI-ACP)

      Desired Qualifications
      • Excellent verbal, written, and interpersonal communication skills
      • Ability to interact with all levels of an organization
      • Six Sigma Black Belt certification

        Other Desired Qualifications
        • ITIL Intermediate, Expert or Strategic Leader certification
        • IT Operations Experience



          Disclaimer

          All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

          Relevant military experience is considered for veterans and transitioning service men and women.
          Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo Bank, Charlotte , ITIL Practice Manager, Executive , Charlotte, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Operational Risk Manager
Description: Job Description : Job Description This position is a multi-level position Compensation Grades 48 - 49 .Responsible for establishing and directing execution of the operational risk policy, framework, (more...)
Company: SunTrust Banks
Location: Charlotte
Posted on: 04/9/2020

Internal Manager in Training
Description: Job DescriptionSoutheast BU - Region 02 - Market 01: 7208 E Independence Blvd, Charlotte, North Carolina 28227Circle K is a great place to work Here is why:Our global family of 130,000 people in over (more...)
Company: circle k
Location: Charlotte
Posted on: 04/9/2020

Group Program Manager
Description: Description Have you led a team of product managers for products in technology This is the position for you Do you have experience in many of the below functions oProduct ownership product line direction, (more...)
Company: Robert Half
Location: Charlotte
Posted on: 04/9/2020


Project Manager
Description: Charlotte, North Carolina Skills Agile,PMP,Project Manager Description Important
Company: Collabera
Location: Charlotte
Posted on: 04/9/2020

store manager in training
Description: Job Description Circle K is a great place to work Here is why:We know that you can work anywhere. However, working at Circle K is the start of something great While you make it easy for our customers, (more...)
Company: circle k
Location: Charlotte
Posted on: 04/9/2020

Student Aid/Temp - Emergency Preparedness & Disaster Management
Description: Job Req ID: 445864 br br Position Number: 0000000 br br Employment Type: PRN br br Shift: Variable br br Shift Details: Varies br br Standard Hours: 4 br br Department Name: Temporary (more...)
Company: Atrium Health
Location: Charlotte
Posted on: 04/9/2020

Senior Technical Product Manager (SISW-PLM)
Description: Job Description: br --- -------------------- Work with internal and external customers to directly identify unmet needs and translate them in directions and goals for the product owner team so they (more...)
Company: Siemens Mobility
Location: Charlotte
Posted on: 04/9/2020

Market Manager
Description: Job Description Circle K is a great place to work Here is why:We know that you can work anywhere. However, working at Circle K is the start of something great While you make it easy for our customers, (more...)
Company: circle k
Location: Charlotte
Posted on: 04/9/2020

Analytic Consultant 4 - Conduct Management Analytics, Insight & Reporting
Description: Job Description br Important Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume when submitting your application (more...)
Company: Wells Fargo Bank
Location: Charlotte
Posted on: 04/9/2020

Business Continuity/Disaster Recovery Testing Manager
Description: Job Description : Job Description Provides leadership and direction to managers and/or professionals with broad focus on information security governance, including business compliance reviews, consulting (more...)
Company: SunTrust Banks
Location: Charlotte
Posted on: 04/9/2020

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Charlotte RSS job feeds