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Business Relationship Manager

Company: Donegal Insurance
Location: Charlotte
Posted on: March 28, 2020

Job Description:

Donegal Insurance GroupBusiness Relationship ManagerMarketing - Charlotte, NC - Full TimeCompany OverviewDonegal Insurance Group is a regional property-casualty insurance company doing business in 26 states, headquartered in Marietta, PA, with 7 regional offices located in Athens, GA, Le Mars, IA, Grand Rapids, MI, Albuquerque, NM, Greenville, OH, Glen Allen, VA, and Sheboygan Falls, WI.Donegal offers a broad range of personal and commercial insurance products sold exclusively through our network of independent agents. We are committed to the independent agency system and proud of the company's heritage, which spans over 130 years. Donegal's strong financial foundation and successful operating strategies have earned the company a rating of 'A' (Excellent) by the A.M. Best Company, the nation's leading insurance rating organization.Job SummaryWe are seeking a Business Relationship Manager for the North Carolina area to increase quote activity, written premium and improve retention while maintaining a high level of customer satisfaction and profitability through the independent agency system. The preferred candidate will live in the Charlotte, North Carolina are.Responsibilities and DutiesResponsible for prospecting and appointment of agents in order to build a strong distribution channel.Provide training to agencies on new programs and services in order to assist the agent in achieving their established goals and objectives with the company.Effectively communicate Donegal Companies corporate goals, products, rules, rates, and incentives to agents to achieve a profitable book of business and build a strong business relationship.Provide personalized attention on sales calls to ensure optimum position within the Agency.Effectively communicate with each agency on the types of personal and commercial lines business we are interested in quoting.Responsible for directing agents to utilize Donegals WritePro and WriteBiz systems and generating personal lines quote activity.Will provide Commercial and Personal Lines quotes, when necessary, to assist agentsWork closely with individual agents in order to generate new commercial lines business opportunities.Develop individual Agency Plans, which includes the financial objectives for the specific agent to include premium, loss ratio, new and renewal policy count goals. Discussions held frequently with Agents to review their progress versus plan toward their goals.Analyze agency profitability for each agent within their assigned territory. Develops and implements agency action plans to meet financial and strategic goals and any corrective actions as needed. May include training, re-underwriting, rehabilitation programs, mergers or agency termination. Works closely with underwriting to implement corrective actions with agents as needed.Facilitate at least two agency reviews each year with underwriting to review the agents performance as compared to the established goals and implements correctives measures as needed.Responsible for marketing company products and services. This includes a working knowledge of the interface capabilities of our company, monitoring of agency activity and arranging training of new products and services.Routinely visit agents in assigned territory and prospect for quality agency appointments.Qualifications and SkillsBachelor degree or equivalent experience in marketing, business administration or related field3 to 5 years of property and casualty insurance marketing experienceKnowledge of the independent agency system, comfortable working with larger commercial agencies, and familiar with NC agents.Commercial and personal lines insurance experience and knowledge, strong commercial experience preferred.Ability to work independently and highly motivatedContinuing education and insurance designations highly preferredFor full-time, permanent positions, we also offer a comprehensive benefits package, including:Medical/Dental/Vision InsuranceCompany Paid Life Insurance401k PlanPaid Time OffSick DaysPaid HolidaysIncentive PlanEmployee Stock Purchase PlanFlexible Benefits PlanContinuing Education Assistance

Keywords: Donegal Insurance, Charlotte , Business Relationship Manager, Executive , Charlotte, North Carolina

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