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Senior Business Systems Analyst - Order Management

Company: Ashley Furniture
Location: Charlotte
Posted on: January 17, 2020

Job Description:

Help us help our customers realize their dreams of a beautiful home!

Join The #1 Furniture Company-Join The #1 Furniture Brand

Ashley Furniture Industries, Inc. is the largest manufacturer of furniture in the world. Established in 1945, Ashley offers one of the industry's broadest product assortments to retail partners in 123 countries.

Design, Build, Deliver:

Using our internationally acclaimed in-house design team, we create the look without paying expensive design fees. Then, by adhering to some of the most efficient production standards in the world, we can maximize productivity and minimize waste, generating additional savings for you. Finally, all orders are filled from strategically located regional warehouses and are serviced by our own fleet of trucks, the largest in the industry.
Senior Business Systems Analyst

The Senior Business Systems Analyst (BSA) serves as the primary interface between multiple business partners and technology teams to deliver complex, high profile technical solutions that align with business initiatives. The Senior BSA plays key roles across many disciplines within the software development lifecycle, including requirements gathering, documentation, analysis, design, and testing. The Senior BSA is responsible for aligning project delivery with technology and business strategies.

Primary Job Functions

-- Partner with the business to plan and scope business initiatives.

-- Elicit requirements using interviews, document analysis, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.

-- Evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details, abstract up from low-level information to a general understanding.

-- Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following as needed: functional requirements through the Business Requirements Document (BRD), use cases, Graphical User Interface GUI, screen and interface designs. 5. Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.

-- Perform system set-up, configuration, administrative duties and testing.

-- Suggest best practices and opportunities for improvement through automation.

-- Be the liaison between the business units, technology teams and support teams.

-- Develop user manuals associated with the applications and conduct user training as needed.

-- Maintain reference documentation. This documentation includes definition and source of data elements.

-- Supply junior and mid-level business systems analysts with guidance and support as needed.

-- Demonstrate the Company's Core and Growth Values in the performance of all job functions.

Job Qualifications


-- Bachelor Degree in Business or related field, Required Experience:

-- 3 years' experience in a technology environment, Required

Skills and Abilities

-- Advanced analytical and problem solving skills

-- Process mapping skills

-- Strong attention to detail

-- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, technical and subject matter experts

-- Excellent interpersonal skills

-- Meeting facilitation

-- Effective time management and organizational skills

-- Work independently as well as in a team environment

-- Maintain confidentiality

-- Working knowledge of Continuous Improvement

-- Handle multiple projects simultaneously within established time constraints

-- Perform under strong demands in a fast-paced environment

-- Display empathy, understanding and patience with employees and external customers

-- Respond professionally in situations with difficult employee/vendor/customer issues or inquiries

Schedule Expectations

-- Moderate Domestic Travel

-- Flexible and willing to work extended hours when necessary.

We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.

Search Firm Representatives Please Read Carefully:

Ashley Furniture Industries, Inc., is not accepting unsolicited assistance from search firms for this employment opportunity unless an agreement is in place. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Ashley Furniture via email, the Internet or in any form and/or method without a valid search agreement in place for this position will be deemed the sole property of Ashley Furniture. No fee will be paid in the event the candidate is hired by Ashley Furniture as a result of the referral or through other means.

Keywords: Ashley Furniture, Charlotte , Senior Business Systems Analyst - Order Management, Executive , Charlotte, North Carolina

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