Condition Monitoring Expert II
Company: Advanced Technology Services
Location: Greenville
Posted on: January 27, 2026
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Job Description:
Founded in 1985, ATS is a company with a presence in the United
States, Mexico and the United Kingdom. We are professionals in
Industrial Maintenance and we make factories run better. Fundada en
1985, ATS es una empresa con presencia en los Estados Unidos,
México y el Reino Unido. Somos profesionales en mantenimiento
industrial y hacemos que las fábricas funcionen mejor. Summary: The
Condition Monitoring Expert II will remotely monitor machine health
and coordinate the distribution of gathered information to ensure
machines are operating properly to increase productivity and reduce
risk. They will serve as the secondary resource for support to
include monitoring and research of complex service alerts and other
machine information while coordinating with customers or location
personnel to provide solutions. Principal Duties/Responsibilities:
Performs data analysis, report generation, and technical
consultation using technologies such as ultrasound assessments,
vibration analysis, and oil analysis, and other contextual data
collected from remote sensor applications. Uses data analysis tools
to identify impactful asset risks, and influence customer
maintenance teams to leverage opportunities to reduce machine
downtime, reactive labor, and failures. Evaluates machine
information, technical data, and component specification to provide
asset focused proactive corrective actions to customers. Analyzes
data to determine trend changes, and probable causation to provide
feedback and recommended corrective actions to preempt failures and
prevent downtime/reduce cost. Utilizes remotely gathered sensor
data to detect, identify, and isolate specific component
degradation and its causes prior to serious damage or actual
failure. Leads ongoing cadence calls, responds to incoming and
escalated technical inquiries from customers via telephone and
platform communication venues, and escalates to Senior level
Condition Monitoring Experts for support in higher complexity
analysis and communications. Serves as a secondary triage for
incoming customer inquiries and handles or escalates appropriately.
Effectively presents information to management and customers
through creation of asset health reports, critical technical
findings, and root cause documentation. Communicates summaries of
actionable recommendations quickly and accurately through
translation of technical, statistical, and predictive data
analytics into front-line action planning. Connects directly with
customer front-line technicians to guide troubleshooting,
supporting data collection, and provision of OJT support in
corrective actions. Reviews installation of devices, validation of
data accuracy, and provides initial insights from newly monitored
equipment in the completion of the condition monitoring program
“first-pass”. Participates in customer facing training and
consultation with emphasis on technical elements of monitoring data
interpretation and corrective actions. Provides excellent customer
service and follow-up through ad-hoc and regularly scheduled
customer meetings. Assists customers in calculation of cost savings
and identification of continuous improvement projects. Knowledge,
Skills, Abilities (KSAs), & Competencies: Essential KSAs:
Associates degree or equivalent from a two-year college or
technical school and 4 years related experience and/or training or
equivalent combination of education and experience. Familiarity
with industrial manufacturing environment and predictive
maintenance activities. Advanced understanding of machine
diagnostics and complex operating systems. Excellent customer
service and communication skills. Desirable KSAs: Working toward
Non-Destructive Testing (NDT) Level I certification in Ultrasound,
Thermo/Infrared and Vibration. ISO CAT I certification in
Lubrication/Oil Analysis. ISO CAT II certification in Vibration.
Competencies: Safety Customer Focus Communications Physical Demands
and Working Conditions: While performing the duties of this job,
the employee is regularly required to stand; walk; use
hands/fingers to handle, or feel; reach with hands and arms; stoop,
kneel, crouch; and talk or hear. The employee is also required to
use a telephone with headset for verbal troubleshooting, frequent
use of a standard keyboard and computer to document calls in a
ticketing system, and occasional use of other office equipment. The
employee must occasionally lift and/or move more than 30 pounds.
The employee is occasionally required to sit for long periods and
use close and color vision. Work is typically performed in a
moderately noisy business office. ATS is committed to providing
equal employment opportunities in all aspects of employment to all
applicants and employees without regard to age, color, race,
religion, sex (including pregnancy, gender identity, and sexual
orientation), national origin, disability, veteran status, genetic
information, or other legally protected status. Review the privacy
policy here. ATS se compromete a brindar igualdad de oportunidades
de empleo en todos los aspectos del empleo a todos los solicitantes
y empleados, independientemente de su edad, color, raza, religión,
sexo (incluido el embarazo, identidad de género y orientación
sexual), origen nacional, discapacidad, estatus de veterano,
información genética u otro estatus legalmente protegido. Revisión
de la política de privacidad aquí here.
Keywords: Advanced Technology Services, Charlotte , Condition Monitoring Expert II, Engineering , Greenville, North Carolina
