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Lead Process Engineer

Company: Wells Fargo
Location: Charlotte
Posted on: November 26, 2022

Job Description:

About this role: Wells Fargo is seeking a Lead Process Engineer to join the Process Improvement and Automation team as part of Commercial Banking. This Lead Process Engineer serves as an internal consultant to business functional leaders responsible for developing, improving, and optimizing business processes, solving critical customer and business challenges, and driving measurable performance improvement while ensuring adherence to policy, regulatory, and compliance guidelines. The Lead Process Engineer will support CB front office and middle office process redesigns, transformations, and high-risk initiatives that are considered a high priority by the company. The initial focus of this role will be the creation and maintenance of Risk and Control Self-Assessment (RCSA) Service Models. This includes partnering with stakeholders across Commercial Banking and performing data gathering, review, and facilitation of the production of the RCSA Service Models. In this role, you will:

  • Lead group initiatives that encompass research and future state requiring application of specialized knowledge or skills critical to the redesign efforts
  • Ensure effective relationships among the design teams and partners
  • Develop root cause research and business case for proposed technology, staff and structure changes, including cost estimates
  • Establish standards for measuring performance against process requirements utilizing formal process engineering tools and methods
  • Ensure development of metrics that provide data for future improvement opportunities
  • Ensure appropriate application of cultural focus, tools, and statistical approach
  • Coach multiple redesign teams
  • Make decisions and resolve issues to meet business objectives
  • Interpret policies, procedures, and compliance requirements
  • Collaborate and influence all levels of professionals including more experienced managers
  • Lead team to achieve objectives Required Qualifications, US:
    • 5+ years of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Required Qualifications, International:
      • Experience in Process Engineering, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications:
        • Ability to self-manage initiatives including defining approaches, deliverables, communication plans, and driving progress
        • Six Sigma Black Belt certification
        • Expert level knowledge and experience deploying Six Sigma and reengineering disciplines
        • Service design or journey mapping experience
        • Excellent communication skills and ability to articulate complex material to a diverse audience
        • Ability to develop partnerships and collaborate with other business and functional areas
        • Ability to independently manage process improvement initiatives to optimize operational effectiveness and efficiencies with little or no supervision
        • Experience with Agile mindset and execution methodologies
        • Knowledge and understanding of product management, development, or consulting Job Expectations:
          • Willingness to work on-site at stated location on the job opening, hybrid or as needed
          • Hybrid work schedule of 3 days in the office, 2 days remote @RWF22 We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Keywords: Wells Fargo, Charlotte , Lead Process Engineer, Engineering , Charlotte, North Carolina

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