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Messaging Engineer

Company: Artech LLC
Location: Charlotte
Posted on: June 26, 2022

Job Description:



Duration:0-3 month(s)

Description/Comment:

"" Proficient in scripting languages such as PowerShell, Python, JavaScript, etc... " Knowledge of Exchange resource forest designs " Knowledge and understanding of email security standards (SPF, DKIM, DMARC)"

Must have proof of COVID vaccination as this is a HYBRID ROLE based in Charlotte, NC

Hearst Technology Services is hiring a Messaging and Microsoft Exchange Online Engineer focused on managing our growing global environment supporting over 360 brands, and over 20K mailboxes. This role will manage and support all messaging technologies including email, security, other o365 and Azure features. We are seeking candidates for the role that can demonstrate good technical and communication skills, have previous experience supporting a global messaging environment, and working in a fast-moving enterprise environment with a can-do attitude. In addition to subject matter expertise in Microsoft Exchange, the candidates should be passionate about customer satisfaction and skilled at developing partnerships through collaboration.
" Member of the HTS Messaging team
" Collaborates with the team to deliver projects and execute on strategy
" Provide operational support for all messaging related technologies
" Customer support skills
" Work on internal request and support tickets
" Troubleshoot mail flow and connectivity issues
" Proactively seek out service improvements opportunities
" Manage and support email security technologies
" Participate in after hours on call support rotation
" Travel required up to 10% of the time (domestic)

Who you are

" Minimum 5 years of experience managing and supporting Exchange Online in a hybrid environment
" Experience working in a Microsoft Office 365 environment
" Experience performing mail migrations
" Proficient in scripting languages such as PowerShell, Python, JavaScript, etc...
" Knowledge of Exchange resource forest designs
" Knowledge and understanding of email security standards (SPF, DKIM, DMARC)
" Experience with Proofpoint or similar gateway security technologies
" Experience with SMTP relay
" Experience supporting Microsoft Teams is preferred
" Experience with email to fax technologies is preferred
" Experience with Windows AD and Azure AD is preferred
" Experience working with Service Now or equivalent ticketing system preferred
" Effective communication skills

Keywords: Artech LLC, Charlotte , Messaging Engineer, Engineering , Charlotte, North Carolina

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