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Senior SRE /DevOps/ IT Operations Engineer - REMOTE OPPORTUNITY

Company: Pinnacle Group, Inc.
Location: Charlotte
Posted on: November 22, 2021

Job Description:

100% Remote Opportunity - Direct Hire Primary Responsibilities: --- Improve overall observability of all services in a complex distributed cloud based systems including monitoring, alerting and reporting --- Track and Improving reliability, availability and performance of end to end business transactions, --- Root cause analysis to identify and resolve problems within complex, distributed, integrated, enterprise environment. --- Perform business analysis and problem resolution through software development life cycle in support of business-critical applications, --- Work user issues associated with customer ordering, provisioning, and service assurance, and help to coordinate integrated problem resolution. Minimum Qualifications: 1. 5 years of experience in the SRE/DevOps/IT Operations and/or Development is required 2. 3 years of experience in dealing with highly technical staff is required 3. 2 years of Application Observability experience including APM, custom metrics, tracing, and logging. 4. 1 Experience with cloud infrastructure - AWS, Azure, or Google Cloud 5. Hands on experience in ITSM tools like ServiceNow, BMC, ServiceDesk etc 6. Hands on experience with observability tools like Dynatrace, AppDynamics, Splunk, Catchpoint, Quantummetric 7. 1 years of experience in communicating with and presenting to executives is required 8. Ability to foster productive relationship across organizations 9. Excellent Written and Verbal Communication Skills 10. Self-motivated, highly analytical, excellent communicator and negotiator Desired: - Bachelor's degree in Business, Information Systems, Engineering, Math, or Sciences Primary Responsibilities: --- Improve overall observability of all services in a complex distributed cloud based systems including monitoring, alerting and reporting --- Track and Improving reliability, availability and performance of end to end business transactions, --- Root cause analysis to identify and resolve problems within complex, distributed, integrated, enterprise environment. --- Perform business analysis and problem resolution through software development life cycle in support of business-critical applications, --- Work user issues associated with customer ordering, provisioning, and service assurance, and help to coordinate integrated problem resolution. Minimum Qualifications: 1. 5 years of experience in the SRE/DevOps/IT Operations and/or Development is required 2. 3 years of experience in dealing with highly technical staff is required 3. 2 years of Application Observability experience including APM, custom metrics, tracing, and logging. 4. 1 Experience with cloud infrastructure - AWS, Azure, or Google Cloud 5. Hands on experience in ITSM tools like ServiceNow, BMC, ServiceDesk etc 6. Hands on experience with observability tools like Dynatrace, AppDynamics, Splunk, Catchpoint, Quantummetric 7. 1 years of experience in communicating with and presenting to executives is required 8. Ability to foster productive relationship across organizations 9. Excellent Written and Verbal Communication Skills 10. Self-motivated, highly analytical, excellent communicator and negotiator Desired: - Bachelor's degree in Business, Information Systems, Engineering, Math, or Sciences

Keywords: Pinnacle Group, Inc., Charlotte , Senior SRE /DevOps/ IT Operations Engineer - REMOTE OPPORTUNITY, Engineering , Charlotte, North Carolina

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