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Sr. Cloud Operations Engineer

Company: SPECTRUM
Location: Charlotte
Posted on: February 25, 2021

Job Description:

JOB SUMMARY
Responsible for assisting design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Charter Divisions. Participation in full life-cycle of systems engineering activities of high-quality, scalable solutions.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience

  • Coordinates with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality
  • Conducts design sessions with appropriate participation from architects and engineers
  • Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services
  • Collaborates to creates configuration designs for design and implementation of various environments
  • Creates work effort estimates for new features and bug fixes for use in prioritization and release management
  • Installs, administers, configures and maintains OSS applications including operating systems and related software
  • Provides 'on call' support to resolve OSS application issues after normal business hours
  • Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window)
  • Works with database administrators to configure, tune and maintain databases in variety of languages
  • Documents systems configurations and upgrades
  • Designs and implements change and control policies and disaster recovery plans; lead troubleshooting efforts to restore functionality in the event of an outage
  • Monitors and assists in managing applications, device availability, network conditions and status, system reliability and performance, service and program maintenance and storage resources
  • Perform other duties as requested by supervisor
    REQUIRED QUALIFICATIONS
    Skills/Abilities and Knowledge
    Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
    Advanced ability configuring NSX-T networking
    Advanced ability to create automation using Pivotal Concourse or Ansible Tower
    Experience developing containerization services in VMware's Tanzu suite of tools
    Experience using BOSH in a PKS or Cloud Foundry environment
    Advanced experience deploying and administering Ops Manager in a PKS environment
    Advanced ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
    Advanced ability to create detailed documentation to functionally understand new and existing applications
    Advanced ability to follow and implement established change and control policies and procedures
    Advanced ability to troubleshoot application problems
    In-depth knowledge of development tools, application frameworks, and testing tools.
    In-depth knowledge of OSS applications and software
    In-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
    Strong ability to transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elements
    Advanced knowledge of network and systems engineering systems concepts and system/super-system skills, including VMware systems

    Education
    Bachelor's degree in Computer Science or related field, or equivalent experience; May require Industry Standard Certifications

    Related Work Experience
    5 plus years VMware work experience
    4 plus years Network OSS application work experience
    3 plus years System Administration work experience

    PREFERRED QUALIFICATIONS
    Skills/Abilities and Knowledge
    Intermediate to advanced hands-on experience using and managing VMware tools such as vRNI, vRLI, and vROPS
    Experience using Dell Hardware Management (MX7000 or comparable)

    Related Work Experience
    7 plus years VMware work experience
    6 plus years Network OSS application work experience
    5 plus years System Administration work experience
    5 plus years Database support and development work experience 5 plus years Enterprise Application Integration work experience
    5 plus years administrative experience managing a distributed VMware vCenter environment

    Education
    CCNA/CCNP or equivalent
    VMware Certifications or equivalent

    WORKING CONDITIONS
    Office environment


    For more information on Spectrum's benefits, please click .

Keywords: SPECTRUM, Charlotte , Sr. Cloud Operations Engineer, Engineering , Charlotte, North Carolina

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