Receptionist - State Farm Agent Team Member
Company: Aprille Shaffer - State Farm Agent
Location: Charlotte
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Benefits: 401(k) Bonus based on
performance Competitive salary Flexible schedule Opportunity for
advancement Paid time off Training & development ABOUT OUR AGENCY:
With more than 50 years of combined State Farm experience, our
office is proud to bring a wealth of knowledge and genuine care to
every client we serve. We see ourselves as true Risk Advisors
taking the time to educate our clients, identify coverage gaps, and
provide personalized solutions so they can make confident decisions
for themselves and their families. Building strong relationships is
at the heart of everything we do, because we believe trust and
connection make all the difference. Our close-knit team typically
consists of four members (currently three), and while we take our
work seriously, we dont take ourselves too seriously. We love to
laugh, celebrate wins, and create a positive atmosphere where
everyone feels valued. We offer a competitive compensation
structure including salary, commission, and bonuses, as well as a
retirement plan and paid time off that increases with tenure.
Additional perks include team outings, Lunch N Learn sessions,
milestone celebrations, and birthday or work anniversary
recognition. Were proud of the culture weve built one thats
hardworking, people-centered, and fun. Our ideal team member is
someone with integrity, a great attitude, and the desire to grow
while helping others. If that sounds like you, youll fit right in
with our outstanding team. ROLE DESCRIPTION: Aprille Shaffer -
State Farm Agent is a leading insurance agency dedicated to
providing exceptional service to our customers. We are currently
seeking a dynamic individual to join our team as a Receptionist -
State Farm Agent Team Member. Our ideal candidate is highly
organized, detail-oriented, and committed to contributing to a
positive and productive workplace. If you thrive in a supportive
role and are eager to learn and grow within the insurance industry,
we invite you to apply and become a valued member of our team.
RESPONSIBILITIES: Greet customers warmly in person and over the
phone, directing them to the appropriate team members. Manage
appointment scheduling and office communications. Assist in
handling incoming inquiries and maintaining customer records.
Engage in conversations with prospective and existing customers,
identifying opportunities to offer insurance options. Provide
excellent customer service and follow up on customers needs.
Support the team with various administrative tasks and projects.
QUALIFICATIONS: Previous experience in a receptionist or customer
service role. Communication and interpersonal skills.
Organizational and multitasking abilities. Comfortable with
engaging in sales conversations. Basic computer skills, including
Microsoft Office and CRM systems.
Keywords: Aprille Shaffer - State Farm Agent, Charlotte , Receptionist - State Farm Agent Team Member, Customer Service & Call Center , Charlotte, North Carolina
