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Senior Technical Reporting Analyst - Remote

Company: UnitedHealth Group
Location: Charlotte
Posted on: May 28, 2023

Job Description:

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm) -



The Senior Technical Reporting Analyst will partner with stakeholders to understand data requirements and develop tools and models such as segmentation, dashboards, data visualizations, decision aids and business case analysis to support Optum Care. - The analyst will also serve as a liaison between business users and IT report developers to understand reporting needs, develop requirements, and ensure data architecture is implemented to support alignment with business requirements. -The analyst may serve in a project manager capacity for smaller work efforts. -



You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. -



Primary Responsibilities: -


  • Works with internal and external customers to define and document requirements to enrich reporting capabilities -
  • Supports complex projects that require cross functional coordination. -Works closely with all customers to accomplish mutual goals and strategies to support company goals
  • Solves complex problems and develops innovative solutions. Transforms data into meaningful, professional, and easy to understand formats including visualizations for various audiences
  • Designs, develops, tests, documents, and maintains database queries and reports Normalizes data as needed, and evaluates downstream business systems, processes, and/or organizational impacts
  • Develops systematic reporting processes and procedures to ensure timely delivery of daily, weekly, monthly, annual, and ad hoc reporting to management
  • Recommends and implements new or modified reporting methods and procedures to improve report content and completeness of information. -Assists in testing new reports and ongoing support of existing solutions, including defect identification and resolution -
  • Identifies risks and issues, seeks approval on complex matters. Escalates issues to department leadership for support and guidance
  • Coordinates and collaborates with end users, data warehouse developers, DBA's, and the change/release manager to ensure total system quality assurance is met at all times -
  • Troubleshoots data integrity issues, analyzes data for completeness to meet business goals and trending
  • Serves as subject matter expert and provides operational support to internal business partners and external business partners. Provides explanations and information to others on the most complex issues
  • Serves as a resource to staff, answering questions and assisting with department informatics, reporting and trending, and workflow/operational issues
  • Checks, instructs, and otherwise functionally directs technical staff to achieve desired end-results on complex problems
  • Performs all other related duties as assigned




    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. -
    Required Qualifications: -


    • Bachelor's degree in business, Healthcare, Information Technology or related field. (4+ years of comparable work experience beyond the required years of experience may be substituted in lieu of a bachelor's degree)
    • 5+ years of combined experience with analysis, development and testing related to reporting
    • 5+ years of SQL experience, ability to develop efficient, well-performing queries -
    • 4+ years of Tableau report development experience and or 4 plus years of Power BI experience
    • Knowledge of ETL processes and development
    • Expert knowledge of Microsoft Excel, Access, Word




      Preferred Qualifications: -


      • Experience with health plan data (claims, quality, and other data)
      • Power BI experience -
      • Experience gathering business requirements
      • Knowledge of Health Care Industry and/or experience in Medicare Advantage operations
      • Knowledge of ETL tool like Alteryx or SSIS
      • Knowledge of one or more of the following: Visual Studio, Visual Basic, Integration Services
      • Demonstrated solid written and verbal communication skills
      • Proven ability to work creatively and flexibly, both independently and as part of a team
      • Proven comfortable working in a rapidly changing environment where documentation for job execution isn't yet fully flushed out
      • Proven highly analytical, curious, and creative




        Careers at OptumCare. We're on a mission to change the face of health care. As the largest health and wellness business in the US, we help 58 million people navigate the health care system, finance their health care needs and achieve their health and well-being goals. Fortunately, we have a team of the best and brightest minds on the planet to make it happen. Together we're creating the most innovative ideas and comprehensive strategies to help heal the health care system and create a brighter future for us all. Join us and learn why there is no better place to do your life's best work.(sm) -



        OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare's support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians. -



        California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington residents is $85,000 to $167,300. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. -



        *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy -



        At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. - -





        Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. -



        OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment -

Keywords: UnitedHealth Group, Charlotte , Senior Technical Reporting Analyst - Remote, Advertising , Charlotte, North Carolina

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