Associate Manager, Client Success - Media Effectiveness (Remote)
Company: Verisk Financial
Posted on: January 16, 2022
As one of the original innovators in lending, credit, fraud, and
spend analytics, Verisk Financial integrates one of the industry's
largest sets of data to help banks, financial regulators,
retailers, and media companies grow their businesses. We combine
data with predictive analytics to uncover new consumer and business
insights and integrate this data with the most technologically
Verisk Financial - Commerce Signals connects advertising data to
payment partner data to determine which marketing tactics are
driving incremental sales in-store and online. With faster and more
granular measurements, clients eliminate waste by optimizing their
marketing spending while campaigns are still in-flight. We are
proud to be a part of the Verisk family of companies!
At the heart of what we do is help clients manage risk. Verisk
(Nasdaq: VRSK) provides data and insights to our customers in
insurance, energy and the financial services markets so they can
make faster and more informed decisions.
Our global team uses AI, machine learning, automation, and other
emerging technologies to collect and analyze billions of records.
We provide advanced decision-support to prevent credit, lending,
and cyber risks. In addition, we monitor and advise companies on
complex global matters such as climate change, catastrophes, and
But why we do our work is what sets us apart. It stems from a
commitment to making the world better, safer and stronger.
It's the reason Verisk is part of the UN Global Compact
sustainability initiative. It's why we made a commitment to
balancing 100 percent of our carbon emissions. It's the aim of our
"returnship" program for experienced professionals rejoining the
workforce after time away. And, it's what drives our annual
Innovation Day, where we identify our next first-to-market
innovations to solve our customers' problems.
At its core, Verisk uses data to minimize risk and maximize value.
But far bigger, is why we do what we do.
At Verisk you can build an exciting career with meaningful work;
create positive and lasting impact on business; and find the
support, coaching, and training you need to advance your career. We
have received the Great Place to Work-- Certification for the fifth
consecutive year. We've been recognized by Forbes as a World's Best
Employer and a Best Employer for Women, testaments to our culture
of engagement and the value we place on an inclusive and diverse
workforce. Verisk's Statement on Racial Equity and Diversity
supports our commitment to these values and affecting positive and
lasting change in the communities where we live and work.
The Commerce Signals Client Success team is in search of a
qualified candidate to support solution delivery for our audience
and measurement products. The candidate will be able to manage
multiple projects and priorities with a bias toward execution.
Using our data to target and measure campaign performance within
digital advertising are at the heart of our solutions. The ideal
candidate will be able to support multiple client projects while
quickly and efficiently resolving issues proactively. Excellent
communication skills, project management experience, and ability to
coordinate internal parties is key.
We are looking for self-starters who can work autonomously in a
fast-paced ever-changing environment with minimal supervision.
Understanding of the digital ecosystem, including media measurement
and digital audiences is essential.
- Manage client expectations and solution delivery
- Diagnosis and resolve any issues related to solution
- Ensure delivery timelines and SLAs are met
- Act as day-to-day contact for clients
- Ensure both the company and clients adhere to contract
- Collaborate with internal teams (e.g. sales, marketing, product
managers, engineers, senior management) to address customers'
- Onboard clients to our solutions including training,
presentations, and strategy sessions
- Support solution delivery for both audiences and
- Strategize with clients by recommending and cross-sell
- Effectively communicate capabilities and work through client
- B.S. + 2 or M.S. + 1 in Computer Science, MIS, Business
Administration or related field
- Minimum of 3+ years related experience with relational
databases & SQL.
- 1-3 years of experience in a general-purpose programming
- Prefer experience with BI/visualization tools (ex: Tableau,
- Strong data management, analytical, communication and
- Demonstrated ability to work creatively and analytically.
- Industry experience in the Media sector specifically in Media
Effectiveness, Ad measurement and Digital Audience solutions is a
- Experience tracking relevant KPIs relating to customer
- A customer-oriented attitude
- Excellent communication skills
- Problem-solving aptitude
- Ability to work well with a small and growing team
- Effectively manage multiple projects, clients, and
- Proactively identify roadblocks or issues and escalate to
management as required
Verisk Analytics is an equal opportunity employer.
All members of the Verisk Analytics family of companies are equal
opportunity employers. We consider all qualified applicants for
employment without regard to race, religion, color, national
origin, citizenship, sex, gender identity and/or expression, sexual
orientation, veteran's status, age or disability.
Unsolicited resumes sent to Verisk, including unsolicited resumes
sent to a Verisk business mailing address, fax machine or email
address, or directly to Verisk employees, will be considered Verisk
property. Verisk will NOT pay a fee for any placement resulting
from the receipt of an unsolicited resume.
Consumer Privacy Notice
At Verisk, the health and safety of our people is our number one
priority. Effective November 15, 2021, and subject to applicable
law, all prospective hires for office based roles or roles that
support any of our businesses' government contracts will be
required to demonstrate that they are fully vaccinated against
COVID-19 by their start date, or qualify for a legally-required
medical or religious accommodation to this vaccination requirement,
as a condition of employment. Hired candidates who do not
demonstrate that they are fully vaccinated against COVID-19 by
their start date, and who have not been approved for a
legally-required medical or religious accommodation will no longer
meet the requirements for employment and their offers of employment
will be immediately rescinded, in accordance with applicable
Keywords: Verisk Financial, Charlotte , Associate Manager, Client Success - Media Effectiveness (Remote), Advertising , Charlotte, North Carolina
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