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Listing Client Care Coordinator / Real Estate Administrative

Company: High Performance Real Estate Advisors
Location: Charlotte
Posted on: September 15, 2018

Job Description:

We are looking for a licensed, driven, high-spirited Listing Client Care Coordinator for our company. You will be responsible for overseeing all the steps and elements of a property listing.

Your work will be a critical factor for the smooth operation of the Operations Department and the attainment of its goals, as well as for the long-term growth of the company.


--- Oversee all steps and elements of a property listing by providing consistent, quality controlled systems to ensure smooth and efficient management of all relevant steps necessary to close a real estate transaction.
--- Monitor and assess the progress of the listing so that important deadlines are met and contingencies of any sort are released/resolved.
--- To function as a liaison between the team and seller clients.


--- Communicate with agents, photographer, admin, listing vendors, and seller clients at a very high level.
--- Call AND email seller clients to ensure compliance with timeline.
--- Keep copy of all emails and faxes for auditing purposes.

--- Maintains listing inventory in Multiple Listing Service (MLS) and Contact Management database.
--- Prepares market evaluations for listing appointments.
--- Communicate effectively and efficiently with all parties.
--- Maintains communication log in database for all sellers.
--- Assists Listing Specialists with monthly updated market analysis.
--- Prepares listing contracts and all addenda for seller clients, including having the documents signed by sellers.
--- Prepares feature sheets, brochures, and flyers for all properties.
--- Responsible for ordering signs, lockboxes, sign riders, and directionals to be placed on properties.
--- Assists in the confirmation of showings with sellers and agents, including some weekend calls.
--- Assists the Listing Specialists in reporting any feedback to sellers verbally upon request.
--- Monitor and follow up on all listings daily.
--- Create timelines, calendar reminders/notes, and scheduled phone calls to all parties.
--- Updates the Listing Specialists of any interested parties or potential offers that may be submitted.
--- Assists Listing Specialists in processing contracts.
--- Inquires with all sellers for referrals thereby creating new business for the team.
--- Assists Listing Specialists in presenting, countering, and finalizing all offers.
--- Hold the agents of the team accountable for documents missing from file.

--- MUST HAVE NC and/or SC Real Estate License.
--- Highly organized and flexible with the ability to prioritize multiple projects and meet deadlines, often with frequent interruptions and changing circumstances, in a high- volume, fast-paced work environment.
--- Demonstrable ability to manage multiple priorities and adhere to deadlines.
--- The ability to simplify a complex thing and bring it all back to one ultimate goal - a closed home sale and a happy client.
--- Computer skills to include but not limited to: E-edge or database management systems, Microsoft Office/Excel, Google (mail, drive, and calendar), Dropbox, MLS.
--- Strong written and verbal communication skills.
--- Bachelor's degree with 2+ years of experience in the field of real estate or in a related discipline.

About Company:
To learn more about High Performance Real Estate Advisors, visit our website

Keywords: High Performance Real Estate Advisors, Charlotte , Listing Client Care Coordinator / Real Estate Administrative, Administration, Clerical , Charlotte, North Carolina

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