Health Information Management Clerk
Company: Kintegra Health
Location: Gastonia
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Overview We are looking for a
Health Information Management Clerk to join our team. Under the
direct supervision of the Health Information Management Manager ,
this position is responsible for timely and accurate administrative
support functions including medical records management, scanning,
PHI request, and messaging to both clinical and non-clinical staff.
Kintegra Employee Benefits: Monday–Friday schedule (no weekends)
Medical, Vision, and Dental Insurance 403(b) Retirement Plan with
employer match up to 8% Paid Time Off after 90 days Holiday Pay
starting on day one Tuition reimbursement up to $5,000 per year
Health Information Management Clerk Qualifications Minimum: The
following minimum qualifications are the minimum and necessary to
perform this job adequately. However, any equivalent combination of
experience, education, and training that provides the necessary
knowledge, skills, and abilities would be acceptable, subject to
any legal and/or regulatory requirements: Must be able to sit,
stand and walk for long periods Ability to read and understand the
English language Ability to effectively maintain confidentiality of
records and communicate with all levels of personnel Experience:
One year of clerical experience in a medical office setting
required. Previous experience working in Medical Records with basic
to advanced working knowledge of Privacy laws, HIPAA laws, and
Release of Information laws. Additional required skills: Knowledge
of medical office operations. Requires excellent verbal
communication skills. Must be able to work with changing
priorities. Requires excellent organizational, problem solving and
critical thinking skills. Must be able to interact with individuals
of all cultures and levels of authority. Requires the ability to
maintain confidentiality. Must be able to function as part of a
team. Must possess initiative. Basic medical terminology required,
knowledge can be obtained through formal classes or work
experience. Proficient in use of all computer software utilized in
practice, coding experience a plus. Education: High School Diploma
or GED certificate required Certification(s): None Language:
Bilingual is preferred Health Information Management Clerk Key
Responsibilities 1. Must be able to interact with individuals of
all cultures and levels of authority through telephonic and
in-person encounters. 2. Must be able to explain policy and
procedures to external organizations, patients, and staff 3. Must
be able to understand and maintain patient confidentiality 4.
Perform a variety of complex and routine administrative duties,
which include, but not limited to, data entry, accounting for
medical information disclosures, filing, copying and distributing
information. 5. In-Depth knowledge of the laws and regulations
related to the authorization and disclosure of health information
and ability to apply said laws and regulations related to the
disclosure of health information such as Privacy Act, Freedom of
Information Act (FOIA), Health Insurance Portability and
Accountability Act (HIPAA) 6. Ability to manage priorities and
coordinate work in order to complete duties in an accurate and
timely fashion 7. Ability to follow-up on pending issues in order
to meet required response times 8. Ability to research and solve
difficult questions related to release of health information in an
accurate and timely manner 8. Utilize EMR System: 9. Update patient
records 10. Scan documents into patient charts in a timely manner
11. Query patient information 12. Extract Medical records for PHI
request 13. Patient Message provider/staff 14. Perform other duties
as assigned Kintegra Health Core Requirements 1. Patient First – An
approach to care that holds primary, the well-being and desires of
the patient 2. Build not Blame – Focusing first on finding fault
with the process rather than the person 3. Integrity and Honesty –
Fostering an acceptance of openness, honesty, and fairness in
words, deeds and the use of organizational resources judiciously
for both internal and external customers 4. Cooperation and
Flexibility – Related to an internal believe that we function as
part of an interdependent team with only shared gains or losses
thereby committed to assisting whenever possible beyond the
prerequisite job description 5. Culturally Sensitive – Always
working toward increasing one’s ability to understand, communicate
with, effectively interact and care for people across cultures,
while having an acute awareness of one’s own culture. We are an
equal opportunity employer and value diversity.
Keywords: Kintegra Health, Charlotte , Health Information Management Clerk, Administration, Clerical , Gastonia, North Carolina
