Patient Services Receptionist

Company: Urology Specialist of The Carolinas
Location: Matthews
Posted on: February 17, 2026

Job Description:

Job Description Job Description Description: About Us Urology Specialists of the Carolinas is one of the largest independent urology groups in the country, proudly serving patients across the Carolinas. Following the merger of three leading regional urology practices, we have become a dynamic, physician-led organization with more than 70 providers dedicated to delivering exceptional, comprehensive urologic care while preserving the values of independent, physician-driven medicine. With a strong foundation and decades of trusted care, our team continues to grow to meet the needs of our patients and communities. Position Summary We are seeking a Patient Services Receptionist to join our expanding clerical team of dedicated professionals. The ideal candidate will be a compassionate, detail-oriented individual with a commitment to patient care, teamwork, and clerical excellence. Responsibilities Performs clerical duties in a medical setting, such as scheduling appointments, taking copays, deductibles and patient balances, and assisting with check-in and check-out. Verifies and updates demographic and insurance information; scans identification and insurance information into EMR Responds to inquiries about benefits, balances, and authorizations in a timely and professional manner Manages provider calendars, ensuring referral or authorization requirements are met; supports scheduling of new and follow-up patients Manages incoming calls and triages messages; ensures all staff are promptly notified of all patient arrivals, cancellations, and schedule changes Requirements: Qualifications High school diploma or GED required Experience handling insurance verification, prior authorization, and patient collections preferred Why Join Us? Be part of one of the largest and most respected independent urology organizations in the Southeast Collaborative, physician-led culture focused on quality and innovation Competitive compensation and comprehensive benefits Opportunities for professional growth and advancement Join Our Team If you’re passionate about patient care and looking to grow your career within a supportive and respected organization, we’d love to hear from you.

Keywords: Urology Specialist of The Carolinas, Charlotte , Patient Services Receptionist, Administration, Clerical , Matthews, North Carolina