Business Office Manager

Company: Phoenix Senior Living
Location: Charlotte
Posted on: February 17, 2026

Job Description:

Job Description Job Description Description: Legacy Heights is seeking a Business Office Manager to join their team! The Business Office Manager reports directly to Executive Director. Purpose Business Office | Administrative Supports community operations by maintaining office systems and administrative staff. Responsible for associate recognition and engagement, performance management and evaluations. Responsible for financial management and systems related business processes such as: Payroll & Human Resources Administration and information Monitoring /Process and Systems Financial Systems Close and Management Business Processes –Key Controls Technical / Professional Knowledge of Quality Assurance. PRINCIPLE DUTIES AND RESPONSIBILITIES Business Office | Administrative Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; Implementation of filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions. Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records. Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement. Implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments. Completes operational requirements by scheduling and assigning employees; following up on work results. Maintains office staff by managing the recruitment, selection, orientation, and training of associates. Maintains administrative staff job results by coaching, counseling, and disciplining associates; planning, monitoring, and appraising job results. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks. Achieves financial objectives by implementing set budget; analyzing variances and initiating corrective actions. Contributes to team effort by accomplishing related results as needed. Requirements: Skills/Qualifications: Business Office | Administrative 1 year related experience, Associate/Bachelor degree preferred. Supply Management, Informing Others, Tracking/Analyzing Budget Expenses, Delegation, Staffing, and Managing Processes, ability to multi task, Supervision, Developing Standards, Promoting Process Improvement, Inventory Control, and Reporting Skills. PHYSICAL REQUIREMENTS In an 8 hour workday, associate may stand / walk: Hours at one time: 0 - 2 Total hours/ day: 4 – 6 In an 8 hour workday, associate may sit: Hours at one time: 0 - 4 Total hours/ day: 4 - 6 In an 8 hour workday, associate may drive: 30-60 minutes, 1 - 2 times a week Associate will support / assist: (Maximum lbs) Frequency: 50 lbs Occasionally: 150 lbs Associate will lift / carry (Maximum lbs) Frequency: 40 lbs Occasionally: 70 lbs Height of lift: 3 – 4 feet Distance of carry: 30 yards Associate will use hands for repetitive: Simple grasping, pushing, and pulling, fine manipulation Associate should be able to: Bend: Occasionally Squat: Occasionally Kneel: Occasionally Climb: Occasionally Reach: Occasionally, 3 feet

Keywords: Phoenix Senior Living, Charlotte , Business Office Manager, Administration, Clerical , Charlotte, North Carolina