Medical Receptionist
Company: Piedmont Healthcare PA
Location: Statesville
Posted on: March 20, 2023
|
|
Job Description:
Job Description:
Job Description Description: Piedmont HealthCare locations include:
Statesville, Troutman, Mooresville, Taylorsville, Hickory,
Huntersville, and Charlotte. Requires medical office experience to
apply Responsible for greeting customers, answering telephones
taking telephone messages, making appointments and registrations,
calling patients to remind of appointments, making referral
appointments with due diligence, verifying insurance coverage,
collecting payment from patients, filing patient notes in charts,
re-filing charts, scanning insurance cards, face sheets, charts,
etc., making copies of patient's insurance cards and patient notes,
making appropriate copies of medical records to send to other
physicians, providing information, communicating with departments.
ESSENTIAL FUNCTIONS:Greets customers in polite, prompt, helpful
manner. Provides any necessary instructions/directions. Informs
appropriate department/person of person's arrival. Additionally,
receives visitors and drug representatives and notifies appropriate
person.Completes necessary paperwork, such as encounter forms. Uses
computer system to generate information necessary for
billing.Updates patient information, collects co-pays, provides any
necessary forms needing completion, and obtains signatures as
necessary.Maintains clean, orderly waiting area and reading
materials.Answers phone in pleasant manner and deals with customer
needs expeditiously.Supplements office staff as reception tasks
permit by assisting with photocopying, computer input/typing,
scheduling laboratory or radiology work as directed.Counts cash
drawer daily and goes to bank as necessary.Opens and closes office
at appointed time.Collect, sort, distribute and prepare mail as
assigned by office.Key charges and makes any edits as necessary as
assigned by office.Checks and maintains office supply inventory as
assigned by office.Preparation of prescriptions to pharmacies as
assigned by office.Maintains HIPAA compliance at all times.Attends
office staff meetings, records minutes and maintains in a file
accessible to all staff.Such other and further responsibilities as
may be deemed necessary. Requirements: EDUCATION: High school
diploma or GED. EXPERIENCE: Minimum of one-year experience in
customer service setting, requires at least six months receptionist
experience in health care setting to apply. REQUIREMENTS: 50 wpm
typing skill preferred. KNOWLEDGE AND SKILL REQUIREMENTS:Knowledge
of reception tasks, clinic policies/procedures, paperwork.Knowledge
of how to use office equipment including phone, computer.Knowledge
of customer service concepts and techniques.Skill in using office
equipment satisfactorily and handling paperwork/filing
adequately.Skill in customer service principles by creating a
pleasant waiting room atmosphere.Ability to communicate clearly in
person and on the phone and establish/maintain cooperative
relationships with patients, families, physicians, staff and other
customers.Ability to organize and prioritize tasks
effectively.Ability to read, understand and follow oral written
instructions. Can file correctly by alphabetic or numeric systems.
ENVIRONMENTAL/WORKING CONDITIONS: Office setting, well ventilated
and well lighted. PHYSICAL/MENTAL DEMANDS Sitting/standing for long
periods of time. Requires eye-hand coordination, finger dexterity.
Must be able to view computer screens for long periods. Occasional
stress related to workload and customers with problems.
PI207706503
Keywords: Piedmont Healthcare PA, Charlotte , Medical Receptionist, Administration, Clerical , Statesville, North Carolina
Click
here to apply!
|