Inbound Clinical Administrative Coordinator - National Remote
Company: UnitedHealth Group
Posted on: September 24, 2022
$1500 Sign On Bonus For External Candidates
You'll enjoy the flexibility to telecommute* from anywhere within
the U.S. as you take on some tough challenges.
Energize your career with one of Healthcare's fastest growing
companies. - -
You dream of a great career with a great company - where you can
make an impact and help people. - We dream of giving you the
opportunity to do just this. - And with the incredible growth of
our business, it's a dream that definitely can come true. Already
one of the world's leading Healthcare companies, -UnitedHealth
Group -is restlessly pursuing new ways to operate our service
centers, improve our service levels and help people lead healthier
lives. - We live for the opportunity to make a difference and right
now, we are living it up.
This opportunity is with one of our most exciting business areas:
-Optum -- a growing part of our family of companies that make
-UnitedHealth Group -a Fortune 5 -leader.
Optum -helps nearly 60 million Americans live their lives to the
fullest by educating them about their symptoms, conditions and
treatments; helping them to navigate the system, finance their
healthcare needs and stay on track with their health goals. No
other business touches so many lives in such a positive way. And we
do it all with every action focused on our shared values of
Integrity, Compassion, Relationships, Innovation & Performance.
We offer 2 -weeks of paid training. The hours during training will
be 8:00am to 5:00pm, Monday - Friday. - -Training will be conducted
virtually from your home.
This position is full-time (40 hours/week) Monday - Friday.
Employees are required to have flexibility to work any of our
8-hour shift schedules during our normal business hours of 7:00am -
6:00pm. It may be necessary, given the business need, to work
occasional overtime or weekends.
*All Telecommuters will be required to adhere to UnitedHealth
Group's Telecommuter Policy.
- Manage administrative intake of members
- Work with hospitals, clinics, facilities and the clinical team
to manage requests for services from members and/or
- Process incoming and outgoing referrals, and prior
authorizations, including intake, notification and census
- Assist the clinical staff with setting up documents/triage
cases for Clinical Coverage Review
- Handle resolution/inquiries from members and/or providers
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.
- High School Diploma / GED (or higher)
- 1+ years of taking 40+ calls in a high volume call center
- Experience working with key performance indicators (average
handle time, call volume, etc)
- 1+ years of experience in health insurance or medical
- Familiarity with computer and Windows PC applications, which
includes the ability to navigate and learn new and complex computer
- Ability to work any 8-hour shift between the hours of 7:00am -
6:00pm, Monday - Friday including the flexibility to work
occasional overtime given the business need
- Required to have a dedicated work area established that is
separated from other living areas and provides information
- Ability to keep all company sensitive documents secure (if
- Must live in a location that can receive a UnitedHealth Group
approved high-speed internet connection or leverage an existing
high-speed internet service
- Professional experience in a clerical or administrative support
- 1+ years of experience working with ICD - 9 / 10 and CPT
- Experience working with Microsoft Word (creating, editing,
saving documents) and Microsoft Excel (creating, editing, saving
- Knowledge of medical terminology
UnitedHealth Group requires all new hires and employees to report
their COVID-19 vaccination status.
Military & Veterans find your next mission: -We know your
background and experience is different and we like that.
UnitedHealth Group values the skills, experience and dedication
that serving in the military demands. In fact, many of the values
defined in the service mirror what the UnitedHealth Group culture
holds true: Integrity, Compassion, Relationships, Innovation and
Performance. Whether you are looking to transition from active duty
to a civilian career, or are an experienced veteran or spouse, we
want to help guide your career journey. Learn more at -
Learn how Teresa, a Senior Quality Analyst, -works with -military
veterans and ensures they receive the best benefits and experience
Careers with Optum. -Here's the idea. We built an entire
organization around one giant objective; make the health system
work better for everyone. So when it comes to how we use the
world's large accumulation of health - related information, or
guide health and lifestyle choices or manage pharmacy benefits for
millions, our first goal is to leap beyond the status quo and
uncover new ways to serve. Optum, part of the UnitedHealth Group
family of businesses, brings together some of the greatest minds
and most advanced ideas on where health care has to go in order to
reach its fullest potential. For you, that means working on high
performance teams against sophisticated challenges that matter.
Optum, incredible ideas in one incredible company and a singular
opportunity to do -your life's best work.SM
Colorado, Connecticut or Nevada Residents Only: The salary range
for Colorado residents is $16.00 - $26.88. The salary range for
Connecticut / Nevada residents is $16.83 - $29.66. Pay is based on
several factors including but not limited to education, work
experience, certifications, etc. In addition to your salary,
UnitedHealth Group offers benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a
career with UnitedHealth Group, you'll find a far-reaching choice
of benefits and incentives
**PLEASE NOTE** The sign on bonus is only available to external
candidates. Candidates who are currently working for a UnitedHealth
Group, UnitedHealthcare or related entity in a full time, part
time, or per diem basis ("Internal Candidates") are not eligible to
receive a sign on bonus.
Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
Keywords: #RPO, #YELLOW
Keywords: UnitedHealth Group, Charlotte , Inbound Clinical Administrative Coordinator - National Remote, Administration, Clerical , Charlotte, North Carolina
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