Spa Receptionist

Company: ISM Spa
Location: Charlotte
Posted on: May 16, 2022

Job Description:

Job DescriptionThe Poseidon Spa at the Grand Bohemian Charlotte is looking for a talented front desk to join their team!!!!It's possible to lose yourself and find yourself at the same time. When guests visit the Poseidon Spa they will leave with more than a fleeting feeling—it will propel them on their journey to tranquility. We invite guests to float away with the healing power of water, earth's simplest element. Guests can indulge in a massage, rejuvenating facial, body treatment, and more.Apply on ISM Spa's Website to become a front desk concierge.https://www.ismspa.com/open-positions/We are looking for a highly motivated individual committed to providing Five Star Level of service with a desire to achieve his or her professional best while working in a luxury spa setting. Meet people from all over the country, work in a collaborative setting in a vibrant and innovative industry. Retail background is a plus.Our company culture attracts the best people in the industry. Learn more about us at: ismspa.comThe Spa Concierge will exceed expectations by demonstrating five star, professional customer service through adherence of the employee policies and operating procedures.Responsibilities:

• Greet guests and explain the process of the spa experience by knowing service protocols. Answer guest questions in a professional, upbeat manner!
• Apply professional knowledge and creativity to the work environment.
• Provide an excellent experience to our guest by providing 5 Star Service!
• Educate the guest about home care products and make recommendations based on the individual needs of the guest.Candidate will be comfortable with:
  • Scheduling Guest Reservations in Point of Sale Computer System
  • Greeting & Checking in Guest
  • Strong phone, written, and verbal communication skills
  • Ability to handle sensitive guest Opportunities
  • Retail Sales
  • Ability to multitask the above-mentioned responsibilities
  • Standing for prolonged periods of timeRequirements:
    • Proficiency in Word, Excel, and Email communications
    • Able to work Sunday and Mondays, holidays and evenings.
    • Must have excellent communication skills.
    • Must have reliable transportation.Powered by JazzHR0f15J5ig0n

Keywords: ISM Spa, Charlotte , Spa Receptionist, Administration, Clerical , Charlotte, North Carolina