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Operational Risk Consultant 5 - Wholesale Financial Crimes Risk Control - Governance

Company: Wells Fargo
Location: Charlotte
Posted on: February 15, 2019

Job Description:

Job DescriptionAt Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wholesale Banking provides financial solutions to businesses across the United States and globally. Our four major business lines include Corporate & Investment Banking, Commercial Banking, Commercial Real Estate, and Wells Fargo Commercial Capital. We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses.

The Role

The Wholesale Financial Crimes Risk Control (WFCRC) team is responsible for the coordination, oversight and ultimate execution of Wholesale Bankings commitments to key internal and external stakeholders as it relates to the management of financial crimes risk with the Wholesale Bank. In addition to having responsibility for Wholesale Bankings execution of the Bank Secrecy Act/Anti-Money Laundering (BSA/AML) program, WFCRC is also responsible for the remediation of the OCC BSA/AML Consent Order. This team will partner with line of business (LOB), operations, risk and compliance team members, Wholesale Control Executive Office, Enterprise Financial Crimes Risk Management, Wells Fargo Audit Services, and Testing & Validation to advocate and ensure alignment in scope, purpose, expectations and execution of the Wholesale Financial Crimes Program. The team will achieve this through a focus on strong communication, strategic planning, thoughtful and meaningful tracking/reporting, and timely escalation and change management.

The newly created Wholesale Financial Crimes Governance team is responsible for providing program operational support, acting as liaison to stakeholders and partners, and developing various governance programs to comply with Enterprise risk requirements.

In general, an ORC5 is an individual contributor generally recognized as an industry or subject matter expert in operational risk. Responsible for developing, implementing and monitoring risk-based programs to identify, assess and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems or external events, while maintaining a balance between risk mitigation and operational efficiency. May provide oversight to an operational risk program. Works with the most complex business units and provides operational risk expertise and consulting for projects and initiatives with high risk, generally spanning multiple business lines. May provide systems security consulting on the most complex issues. Designs and develops the most complex testing strategies, methodologies and analyses; evaluates the adequacy and effectiveness of policies, procedures, processes, systems and internal controls, analyzes extremely complex business and/or system changes to determine impact; identifies operational risk issues and may participate in the development of risk ratings. Consults with business to develop corrective action plans and effectively manages change. Identifies training opportunities; designs/coordinates the development of training materials and coordinates or delivers training. Reports findings and develops business cases to influence executive management or management committee member/head of business on the need for controls to mitigate risk. Leads project/virtual teams and mentors lower level staff. May directly manager 1-2 specialists/consultants.

Individual Responsibilities

This ORC5 will specifically be focused on supporting WFCRC Internal Governance while interacting with senior leadership and major stakeholders. Responsibilities include the following:

--- Participate in creating action plans for developing and administering internal processes for Wholesale Financial Crimes



  • Develop, administer, and maintain governance procedures for WFCRC ensuring alignment to Enterprise Risk Framework and Financial Crimes Risk Management (FCRM) policy and procedures
  • Participate in defining requirements and executing internal governance processes
  • Participate in designing of documentation structures and templates; documenting materials for WFCRC and Wholesale Leadership
  • Participate in organizing and managing any/all ad-hoc requests from WFCRC Governance Leadership, WFCRC Leadership, and/or Wholesale Leadership
  • Participate in designing internal team member assessment protocols, leveraging relevant experience
  • Executing routines with impacted stakeholders inclusive of members of the Internal Governance team, as well as WFCRC as a whole
  • Working with Financial Crimes Risk & Compliance (FCRC) subject matter expert (SME) partners to develop business cases to influence WFCRC Governance Leadership, WFCRC Leadership, and/or Wholesale Leadership on the need for controls to mitigate risk
  • Ensure that issues, results, and corresponding actions as needed are entered in the newly developed systems of record
  • Responsible for program documentation and change management controls
  • Evaluate the adequacy and effectiveness of processes as the program matures

    The Candidate


    Leadership, integrity, and credibility will be determining factors in selection. Successful candidates will be articulate and possess a demonstrated leadership capability; they will be impressive in their inter-personal effectiveness and with regard to their accomplishments. It requires a team member with strong relationship management, influencing, vision and execution skills. A key differentiator will be the ability to understand and operate successfully in a complex, heavily matrixed corporate environment. The role requires a sense of urgency, passion for results, and personal accountability for achievement.

    As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:



    • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
    • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

      Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.Required Qualifications





      • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both

        Desired Qualifications

        • Advanced Microsoft Office skills
        • Excellent verbal, written, and interpersonal communication skills
        • Strong analytical skills with high attention to detail and accuracy
        • Ability to interact with all levels of an organization

          Other Desired Qualifications


          • 6+ years of experience in working at a large, complex, and globally-diverse financial institution where primary responsibility is focused in one or a combination of the following: Bank Secrecy Act, anti-money laundering, investigations of financial crimes transactions or policy violations, risk management, or fraud
          • In-depth knowledge of Wholesale Banking processes and operations
          • Understanding of Wells Fargo enterprise standards for control documentation
          • Detail oriented and organized, as well as proactive in follow up on pending deliverables
          • Demonstrated ability to build collaborative partnerships and facilitate efforts across business units, creating alliances among diverse stakeholders
          • Must be a proactive self-starter who values personal accountability and thrives under pressure in a fast-paced and demanding environment
          • Proven track record of prioritization and follow-up skills, and meeting deadlines with quality deliverables


            DisclaimerAll offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

            Relevant military experience is considered for veterans and transitioning service men and women.

            Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

            Keywords: Wells Fargo, Charlotte , Operational Risk Consultant 5 - Wholesale Financial Crimes Risk Control - Governance, Accounting, Auditing , Charlotte, North Carolina

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