Global Financial Crimes Investigations Manager (Brokerage Mastery Program)

Company: Bank of America
Location: Charlotte
Posted on: April 5, 2026

Job Description:

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The Global Financial Crimes (“GFC”) Investigations Manager provides broad oversight of a team of investigators performing end-to-end investigations of financial crimes activities across one or more lines of business. The GFC Investigations Manager oversees investigative efforts, reviewing and approving financial crimes cases, in addition to ensuring the delivery of timely and accurate regulatory reporting. The GFC Investigations Manager ensures significant issues and financial crimes trends are effectively communicated and acted upon. The GFC Investigations Manager may also work closely with law enforcement, regulatory agencies and industry counterparts to proactively share intelligence, best practices, etc. Additional responsibilities for this role include capacity planning, providing leadership direction, attracting, assessing, developing, motivating and retaining a successful team. The GFC Investigations Manager ensures consistent quality of activities, processes and outputs by reinforcing effective review practices across the team. This GFC Investigations Manager will be a manager to support the hires for the Brokerage Mastery program. Activities this role performs include, but are not limited to: Responsibilities: Oversees investigative efforts, reviewing and approving cases and ensuring the delivery of timely and accurate regulatory reporting Provides oversight of a team of Investigators or activities performing end-to-end investigations of financial crimes activities Ensures that the completion of Suspicious Activity Reports is conducted in a timely and accurate manner for submission to regulators and/or law enforcement, while providing review and oversight Reviews facts of the investigation, and escalates risk to senior stakeholders and partners with Front Line Units to resolve Leads quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role Evaluates internal controls to ensure they are working effectively by identifying weaknesses or gaps Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals. Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement. Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work. Required Qualifications: Minimum 7 years' experience in risk management, specific to financial crimes, complex investigations, AML compliance, and fraud, including investment experience/work and/or strong knowledge of investments/securities products and services FINRA licenses including the SIE or Series 7 at minimum, or related experience Experience with compliance reporting, regulatory reporting, SARs reports Experience reconciling, analyzing, and manipulating large data Experience engaging with law enforcement, federal agencies, other financial entities, and regulatory agencies Strong and Effective Communication Desired Qualifications: Financial Services and/or related government entity Certifications: ACAMS – Association of Certified Anti-Money Laundering Specialists; Certified Anti-Money Laundering Specialist (CAMS); relevant FINRA licenses Bachelor's degree or equivalent experience Skills: Coaching External Resource Management Investigation Management Regulatory Compliance Issue Management Policies, Procedures, and Guidelines Management Risk Management Strategy Planning and Development Written Communications Analytical Thinking Critical Thinking Fraud Management Reporting Talent Development Preferred Technical Skills: Risk Identification & Assessment Line of Business (LoB) Products, Services & Acumen Risk Governance & Reporting Financial Crimes Risk Programs Enhanced Due Diligence Customer Due Diligence Regulatory Knowledge Case Investigations & Resolution High Risk Activities & Typologies Trading & Transaction Patterns (inc. Transaction Monitoring) Shift: 1st shift (United States of America) Hours Per Week: 40

Keywords: Bank of America, Charlotte , Global Financial Crimes Investigations Manager (Brokerage Mastery Program), Accounting, Auditing , Charlotte, North Carolina