Business Support Associate

Company: Bank of America
Location: Charlotte
Posted on: April 1, 2026

Job Description:

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for supporting Business Managers by completing administrative and financial functions for a group. Key responsibilities include supporting financial reporting, budgeting/forecasting, client data management, oversight of audit/compliance requirements, business planning and preparing presentations for senior management. Job expectations include being able to work effectively in multiple facets of business support and administration. Responsibilities: • Creates business presentations on strategy, business performance, planning initiatives and other materials for internal and external audiences • Generates performance reports focused on driving business and team results • Tracks and supports weekly and monthly routines • Communicates and interacts with team members across various lines of business • Serves as a knowledgeable resource and point person who can help efficiently facilitate the day-to-day operations of the team • Performs comprehensive client planning, competitor and financial industry benchmark research • Assists with a variety of ad hoc assignments, typically with time constraints This role will be responsible for the following: Manage team reporting, both routinely and ad hock. Monitor and respond to team mailbox and escalating as needed. Associate will support the Risk Analysis Sr Managers on the team during bankruptcies and client risk reviews. Perform blocked account risk reviews. Provide ARM requests for the team when new system access is needed. Attend Monday learning calls for the team and provide details to the team if there are any product changes or other risk topics that we would need to be made aware of. Champion operational excellence, utilizing Co-Pilot, Excel macros and other allowable AI tools to make processes more efficient Participate in projects as required. Supports the development and execution of reporting Required Qualifications: Proficiency in Microsoft Co-Pilot, Excel, SharePoint that should be utilized to bring efficiencies into role and existing processes Project management experience, with strong attention to detail Experience in banking or professional setting Strong analytical and project management skills; attention to detail; ability to drive projects to conclusion Ability to manage multiple tasks and stakeholders at once, prioritize workflow and deliver results under pressure and within time constraints Proven verbal and written communication skills and presentation skills Ability to synthesis information and summarize key themes and drive to logical outcomes while constantly challenging the status quo Self-starter, motivated and reliable Desired Qualifications: Work experience in Credit/Risk, Treasury Sales, Product and/or Servicing Technology saavy with coding ability Intellectually curious, ability to think outside the box Ability to develop executive level presentations Skills: Attention to Detail Collaboration Prioritization Reporting Business Process Analysis Continuous Improvement Data Visualization Data and Trend Analysis Issue Management Adaptability Business Analytics Business Case Review Strategy Planning and Development Shift: 1st shift (United States of America) Hours Per Week: 40

Keywords: Bank of America, Charlotte , Business Support Associate, Accounting, Auditing , Charlotte, North Carolina