Treasury Fulfillment Advisor
Company: Disability Solutions
Location: Charlotte
Posted on: May 4, 2024
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Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Description:This job is responsible for
acting as the primary interface to Treasury clients. Key
responsibilities include leading, directing, and coordinating the
implementation of highly complex treasury, cash management, card,
merchant and depository products and services. Job expectations
include providing relationship management, servicing, and technical
assistance to internal business partners (e.g. Sales & Relationship
Managers, Product Managers, Compliance and Operations) and vendors
in order to ensure a timely and smooth implementation
process.Responsibilities:Consults with client through
implementation of treasury product packageFacilitates internal and
external client calls to work through implementation requests for
successful completionTroubleshoots research, and responds to
internal client team requests for resolutionEngages key
stakeholders for awareness throughout the implementation process,
owning resolution for the clientRequired qualification: 3+ years'
experience working in client facing role preferably in financial
services industry - experience handling difficult situations with
customers.Ability to analyze and resolve customer inquiries.Ability
to provide a positive customer experience through creative
solutions.Ability to engage with customers, begin a conversation,
build rapport, and handle objections.Ability to navigate multiple
computer systems while interacting with the customer.Excellent
written and verbal communication skillsDesired: Knowledge of
Treasury Management products Shift:1st shift (United States of
America)Hours Per Week: 40
Keywords: Disability Solutions, Charlotte , Treasury Fulfillment Advisor, Accounting, Auditing , Charlotte, North Carolina
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