Business Support Manager II - Global Commercial Banking
Company: Disability Solutions
Location: Charlotte
Posted on: April 20, 2024
Job Description:
Job Description:This organization has a great opportunity
available as it is seeking an Anti-Money Laundering (AML)/Know Your
Customer (KYC) Business Support Manager. The AML/KYC Business
Support Manager will manage diverse administrative functions for
the GCB AML/KYC division, including the coordination of certain
projects, key process-control process improvement, audit issues and
remediations. Additionally, the AML/KYC Business Support Manager
will consult with senior management in evaluating current methods
and developing strategies to implement changes and improvements.
This role requires a thorough knowledge of GCB, including AML
policies/procedures and the AWARE platform. It also requires a
working knowledge of general bank policies, programs and procedures
and financial/accounting practices. In addition, candidate must be
able to thrive in a fast-paced and professional environment. The
AML/KYC Business Support Manager will report to the GCB and BB
AML/KYC Executive. Office location flexible to Boston, Charlotte,
Chicago, Dallas, Jacksonville or New York. Responsibilities
- Support multiple GCB sales operations / risk management
initiatives that impact execution of client team activities.
- Liaise with Business Controls team, LOB teammates and Support
Partners (e.g., Global Compliance and Operational Risk, Technology,
Operations, Human Resources, Sales, etc.) related to sales and
operational risk and compliance initiatives for the business.
- Participate in Laws, Rules, Regs forums/meetings and facilitate
communication of impact and changes to KYC Regional business
stakeholders.
- Partners and liaises with cross-functional teams to ensure
continuity and alignment on key topics.
- Supports key AML process-control projects, audits and
initiatives.
- Management support of AML Self-Identified Audit Issues (SIAI) &
Compliance Identified Audit Issues (CIAI) and remediations.
- Any other GCB special projects, SPI/Operational Excellence
initiatives or business matters related to AML KYC that may arise
during course of usual businessRequired Skills
- Experience related to operational risk, compliance, risk
management, audit, business controls
- Ability to independently lead and drive initiatives with
limited direction and supervision.
- Ability to assess risk and determine when to raise concerns and
escalate.
- Influence change across multiple operational processes
- Effective communication and presentation skills (both orally
and in writing), with the ability to communicate succinctly with
all levels of the organization.
- Exhibit strong personal drive, individual initiative, sense of
urgency and responsiveness.
- Strong proficiency in PowerPoint, Excel and SharePoint along
with the ability to quickly learn new programs and
applicationsDesired Skills
- Experience or strong knowledge of GCB's functional areas and
sales process, tools/technology, and systems
- Strong level of interpersonal skills
- Strives to bring new thoughts and ideas to teams to drive
innovation and unique solutions.
- Excels in working among diverse viewpoints to determine the
best path forward.
- Commitment to challenging the status quo and promoting positive
change.
- Bachelor's degree or equivalent work experienceShift:1st shift
(United States of America)Hours Per Week: 40
Keywords: Disability Solutions, Charlotte , Business Support Manager II - Global Commercial Banking, Accounting, Auditing , Charlotte, North Carolina
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