Global Treasury and Merchant Operations
Company: Disability Solutions
Location: Charlotte
Posted on: September 18, 2023
Job Description:
Job Description:Job Posting Description:This position is part of
Global Treasury and Merchant Operations Risk and Business Control
organization. The Document Control and Procedure Governance team is
responsible for providing governance oversight and facilitating
routines to validate accuracy of Front Line Unit operating
procedures and adherence to policies and standards.Key
Responsibilities Include:
- Partnering with Front Line Units to facilitate governance
reviews for procedures and supplementary material to validate
document accuracy and adherence to governance requirements
- Leading discussions with FLU by facilitating risk reviews and
procedure observations to verify content accuracy
- Identifying, documenting and remediating risk gaps identified
during review of procedure content
- Preparing documentation for the tracking, monitoring, and
escalation of risk related issues to FLU business partners
- Facilitating Report Outs to FLU business partners and
Leaders
- Partnering with Front Line Units and Business Control partners
to revise and develop new procedures and supplementary
documents
- Managing assigned document portfolio including governance due
dates, approval workflows, publishing and communicating procedure
updates
- Partnering with the team, FLUs and Business Control partners to
remediate audit related issues impacting operating procedures
- Facilitating governance training and coaching sessions with FLU
employees and Business Partners
- Leading and contributing to procedure and operating model
change initiativesRequired Skills:
- Process knowledge of Global Treasury and Merchant
Operations
- Strong risk identification, resolution and escalation skills
with ability to make recommendations and provide guidance on
remediation decisions
- Strong attention to detail, planning, and management
organizational skills
- Well-organized with ability to manage multiple tasks and
competing priorities and deadlines
- Strong critical thinking skills to solve problems and drive
change
- Proven ability to facilitate meetings and document thorough
meeting notes and action items
- Excellent verbal and written skills with strong procedure or
technical writing skills
- Excellent interpersonal communication skills with ability to
manage business relationships
- Ability to independently partner with business partners to
overcome obstacles, collaborating and gaining consensus to create
streamlined and accurate documentation
- Flexibility in adjusting quickly to a changing environment
- Ability to effectively collaborate with others in different
locations
- Advanced Proficiency in Microsoft Word
- Proficiency in Excel, PowerPoint, OutlookDesired Skills:
- Experience conducting quality and process reviews
- Prior risk and remediation experience
- Experience with project management or change management
- Working knowledge of SharePoint, ETS Document Repository and
Solution Center RepositoryOther Qualifications:
- Knowledge of Global Treasury and Merchant products, processes,
and systems
- Experience with Laws, Rules, Regulations, Policies, and
Standards
- Project Management or Six Sigma certification
- Familiarity with ORCIT, eDIM, eIMS and Enterprise Process
Control FrameworkAudit, Risk, or Compliance background
- Strives to bring new thoughts and ideas to teams in order to
drive innovation and unique solutions
- Excels in working among diverse viewpoints to determine the
best path forward
- Experience in connecting with a diverse set of clients to
understand future business needs
- Commitment to challenging the status quo and promoting positive
change
- Participate in and drive collaborative efforts to advance
tools, technology and ways of working to better serve an evolving
client base
- Believes in value of diversity so we can reflect, connect and
meet the divers needs of our clients and employees around the
worldShift:1st shift (United States of America)Hours Per Week:
40
Keywords: Disability Solutions, Charlotte , Global Treasury and Merchant Operations , Accounting, Auditing , Charlotte, North Carolina
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