Night Auditor

Company: Hilton Charlotte University Place
Location: Charlotte
Posted on: March 20, 2023

Job Description:

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities:

Process additional administrative, bookkeeping. and accounting procedures as required
Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
Provide exceptional service to all hotel guests during their stay
Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process


Qualifications:

Flexible overnight hours are required
Some college is preferred but a high school diploma or equivalent is required
Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
Outstanding communication skills and excellent customer service skills are required
Proficiency with computers is required; experience with reservation and accounting software is desired


About Company:
Our lakeside hotel is off I-85, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place. PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away. Features include a seasonal outdoor pool, patio seating with fire pits, a caf-- serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails.

Keywords: Hilton Charlotte University Place, Charlotte , Night Auditor, Accounting, Auditing , Charlotte, North Carolina