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Tax Filing Agency Relations Lead

Company: The Judge Group
Location: Charlotte
Posted on: January 26, 2023

Job Description:

Location: Charlotte, NC
Description: Our client is currently seeking a Tax Filing Agency Relations Lead Tax Filing Lead will process payroll tax returns, work special projects, and resolve notices for Tax Filing clients. This job will have the following responsibilities:

  • Responsible for calculation P&I and abatement letter request
  • Research and resolve payroll tax notices in a timely manner
  • Identifies and resolves escalations or complex issues with strong emphasis to associated patterns, trends, and root cause analysis.
  • Responsible for identification of issues; drive change for related improvements
  • Communicates effectively with the client and internal partners regarding ongoing operations and problem solving with analysis/resolution of tax related issues
  • Identify potential service delivery issues and provide input towards process improvement
  • Escalate client non-compliance of processes and procedures
  • Support offshoring initiatives
  • Support formal internal and external audits
  • Support and provide investigation on regulatory and compliance issues
  • Properly research agency notices and document SOP defect ---
  • Support testing and maintenance of tax filing software - MasterTax
  • Work and support new implementation of new clients
  • Identifies and implements process improvements Qualifications & Requirements:
    • Basic to Advanced understanding of payroll and tax and/or related subject matter desired
    • Five years of work experience in Payroll Tax Filing
    • Basic understanding of regulatory and legislative guidelines desired.
    • Ability to work under tight deadlines managing multiple tasks
    • Excellent work ethic
    • Team player with ability to coordinate effort
    • Strong computer skills with current technical knowledge Work Conditions
    • Office work environment.
    • Requires the ability to interact with others in multiple locations
    • Frequent computer use at a workstation for extended periods of time.
    • Access information using a computer and related components and peripherals
    • Occasional evening and weekend work during quarter end and year end processing to meet deadlines
      Contact:
      This job and many more are available through The Judge Group. Find us on the web at

Keywords: The Judge Group, Charlotte , Tax Filing Agency Relations Lead, Accounting, Auditing , Charlotte, North Carolina

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