Tax Filing Agency Relations Lead

Company: The Judge Group
Location: Charlotte
Posted on: January 26, 2023

Job Description:

Location: Charlotte, NC
Description: Our client is currently seeking a Tax Filing Agency Relations Lead Tax Filing Lead will process payroll tax returns, work special projects, and resolve notices for Tax Filing clients. This job will have the following responsibilities:

• Responsible for calculation P&I and abatement letter request
• Research and resolve payroll tax notices in a timely manner
• Identifies and resolves escalations or complex issues with strong emphasis to associated patterns, trends, and root cause analysis.
• Responsible for identification of issues; drive change for related improvements
• Communicates effectively with the client and internal partners regarding ongoing operations and problem solving with analysis/resolution of tax related issues
• Identify potential service delivery issues and provide input towards process improvement
• Escalate client non-compliance of processes and procedures
• Support offshoring initiatives
• Support formal internal and external audits
• Support and provide investigation on regulatory and compliance issues
• Properly research agency notices and document SOP defect ---
• Support testing and maintenance of tax filing software - MasterTax
• Work and support new implementation of new clients
• Identifies and implements process improvements Qualifications & Requirements:
  • Basic to Advanced understanding of payroll and tax and/or related subject matter desired
  • Five years of work experience in Payroll Tax Filing
  • Basic understanding of regulatory and legislative guidelines desired.
  • Ability to work under tight deadlines managing multiple tasks
  • Excellent work ethic
  • Team player with ability to coordinate effort
  • Strong computer skills with current technical knowledge Work Conditions
  • Office work environment.
  • Requires the ability to interact with others in multiple locations
  • Frequent computer use at a workstation for extended periods of time.
  • Access information using a computer and related components and peripherals
  • Occasional evening and weekend work during quarter end and year end processing to meet deadlines
    Contact:
    This job and many more are available through The Judge Group. Find us on the web at

Keywords: The Judge Group, Charlotte , Tax Filing Agency Relations Lead, Accounting, Auditing , Charlotte, North Carolina