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Tax Filing Agency Relations Lead

Company: The Judge Group
Location: Charlotte
Posted on: January 26, 2023

Job Description:

Location: Charlotte, NC
Description: Our client is currently seeking a Tax Filing Agency Relations Lead Tax Filing Lead will process payroll tax returns, work special projects, and resolve notices for Tax Filing clients. This job will have the following responsibilities:

  • Responsible for calculation P&I and abatement letter request
  • Research and resolve payroll tax notices in a timely manner
  • Identifies and resolves escalations or complex issues with strong emphasis to associated patterns, trends, and root cause analysis.
  • Responsible for identification of issues; drive change for related improvements
  • Communicates effectively with the client and internal partners regarding ongoing operations and problem solving with analysis/resolution of tax related issues
  • Identify potential service delivery issues and provide input towards process improvement
  • Escalate client non-compliance of processes and procedures
  • Support offshoring initiatives
  • Support formal internal and external audits
  • Support and provide investigation on regulatory and compliance issues
  • Properly research agency notices and document SOP defect ---
  • Support testing and maintenance of tax filing software - MasterTax
  • Work and support new implementation of new clients
  • Identifies and implements process improvements Qualifications & Requirements:
    • Basic to Advanced understanding of payroll and tax and/or related subject matter desired
    • Five years of work experience in Payroll Tax Filing
    • Basic understanding of regulatory and legislative guidelines desired.
    • Ability to work under tight deadlines managing multiple tasks
    • Excellent work ethic
    • Team player with ability to coordinate effort
    • Strong computer skills with current technical knowledge Work Conditions
    • Office work environment.
    • Requires the ability to interact with others in multiple locations
    • Frequent computer use at a workstation for extended periods of time.
    • Access information using a computer and related components and peripherals
    • Occasional evening and weekend work during quarter end and year end processing to meet deadlines
      This job and many more are available through The Judge Group. Find us on the web at

Keywords: The Judge Group, Charlotte , Tax Filing Agency Relations Lead, Accounting, Auditing , Charlotte, North Carolina

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